Senior CRM Engineer

Company:  AbbVie
Location: Mettawa
Closing Date: 20/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description

Come to work each day with an inclusive and collaborative Business technology team! As an Senior CRM Engineer in AbbVie Business Technology Solutions (BTS), you’ll have opportunities to contribute to the digital transformation of a leading biopharma company, helping to create solutions that impact patients and their communities for the better

This is a hybrid role based in Lake County, IL.

Purpose

We seek a motivated and detail-oriented Veeva CRM Engineer to join our innovative and dynamic team. In this role, you will be responsible for developing, implementing, and maintaining Veeva CRM solutions to meet business requirements. You will collaborate closely with Architects, Senior Developers, Business Analysts, and stakeholders to ensure the successful delivery of Veeva CRM projects. The ideal candidate will possess extensive Salesforce and Veeva CRM experience, particularly with the Salesforce Classic and Lightning Experience. This position requires a technically savvy individual who can work independently with minimal supervision, effectively collaborate with offshore teams, and be a true team player.

Responsibilities

Development and customization of Veeva CRM solutions to meet business requirements.

Collaborate with Architects, Senior Developers, Business Analysts, and Stakeholders to develop new features or enhancements for the Veeva CRM application.

Conduct unit testing, integration testing, and user acceptance testing.

Troubleshoot and resolve issues related to the Veeva CRM application.

Collaborate effectively with cross-functional teams for requirements involving downstream and upstream integrations.

Conduct timely impact assessments for Salesforce and Veeva CRM releases.

Support migration activities, including data mapping, transformation, and loading.

Create and maintain detailed technical documentation.

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