Manager, Application Support & Compliance

The Position

Essential Functions

Develop strategic direction for the company’s IT System Management, Applications & Computer Systems compliance and processes in alignment with Corporate IT strategies & regulatory requirements

Collaborate with department leadership with oversight of training, development, coaching, performance management, recruitment & employee relations

Manage, lead & coach teams of Subject Matter Experts (SMEs) to ensure a high performing collaborative team environment. Provide continuous feedback, structure & accountability to improve team performance

Drive & Lead System Lifecycle Management, Compliance & Validation teams

Drive compliance discussions & problem solving to drive lean yet compliant solutions

Create, develop, define & implement dynamic Key Performance Indicators (KPIs) for areas of responsibility

Ensure project milestones are met while maintaining compliance

Actively involve & manage stakeholders at all levels across the organization, as well as in Corporate IT & Business units

Ensure systems & processes are compliant & meet regulatory & business requirements

Ensure department is operating in accordance with internal & external regulations & procedures

Follow all safety & environmental requirements in the performance of duties

Other accountabilities, as assigned