Lead Technician - IT Infrastructure Support

Company:  Ageatia Global Solutions
Location: Richmond
Closing Date: 09/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Qualifications:

Network administration:

Familiarity with wired and wireless network architecture

Configuration of network switches, routers, SDWAN, etc.

Troubleshooting LAN/WAN infrastructure

Maintain and upgrade network cabling within the Data Center and building cabinets

End User Device support:

End user support and customer service experience

Experience with Windows 10 and 11 deployment and troubleshooting

Printers, Scanners, Label Printers

Office 365, SharePoint

Manage requests and incidents within a service desk tool

Server Administration:

Operating System Windows Server 2016 2022

Administering sharing and folder privileges

Racking, cabling and commissioning servers

Backup and storage

Server monitoring and optimization

Firewall:

General familiarity of firewall technology, configuration, rules, etc.

Experience working in DMZ and Process Control Networks

Must be able to lift 40 lbs.

MUST BE A US CITIZEN

Responsibilities:

Support of general purpose and manufacturing business network systems sitewide.

Support of network security and business infrastructure for facility.

Bridges gap between client in house knowledge and remote support teams.

Requires knowledge of Active Directory, Domain Controllers, Process Control Networks.

Requires strong communications and troubleshooting capabilities

Comments/Special Instructions

CANDIDATE MUST BE A US CITIZEN DUE TO EXPORT CONTROLS FOR THIS SITE.
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