Desktop Support Engineer

Job Title: Desktop Support Engineer

Location: Charlotte, NC

Duration: Contract

Job Description:

IT User Support Specialist Location Charlotte (no Remote work allowed)Job Description :

IT user Support Specialist provides day-to-day technical support for hardware and software related systems. Under limited supervision,

this job responds to problems through discussion with users, which includes troubleshooting, fault rectification and problem escalation.

Key Responsibilities and Duties Provide a high level of customer service while working in a dynamic complex environment under limited supervision and direction.

Provide second level end-user PC support for staffed locations and remote offices."

provide high level on-site call center support

Perform configuration/installation and troubleshooting of PC hardware including laptops, VDI, desktops, tablets/iPads, printers, messaging and mobile devices, and MIFI Install, configure,

and troubleshoot Windows operating systems, MacOS,

Regards,

Pallavi Verma

Sr. Technical Recruiter | Syntricate Technologies Inc.

Direct : (phone number removed) |

Email : | Web:

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