Company:
Segula Technologies
Location: Troy
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description
Provide helpdesk support and resolve end user issues to their satisfaction by phone, email, remote access, or in person.
Diagnose and resolve hardware, software, and networking issues for Windows and mobile devices.
Maintain documentation within the IT perimeter, including assets, licenses, and changes.
Install, configure and validate new workstations, peripheral equipment and software according to corporate standards.
Perform regular system maintenance functions including patch updates, backups, and troubleshooting.
Provide basic best practice training and support to users.
Travel to other company offices as needed to support end-users and office sites.
Other duties as assigned by supervisor.
Provide helpdesk support and resolve end user issues to their satisfaction by phone, email, remote access, or in person.
Diagnose and resolve hardware, software, and networking issues for Windows and mobile devices.
Maintain documentation within the IT perimeter, including assets, licenses, and changes.
Install, configure and validate new workstations, peripheral equipment and software according to corporate standards.
Perform regular system maintenance functions including patch updates, backups, and troubleshooting.
Provide basic best practice training and support to users.
Travel to other company offices as needed to support end-users and office sites.
Other duties as assigned by supervisor.
Share this job