Infosys - ServiceNow Developer - Stamford, CT/ Onsite- 12 Months

Greetings,

Please find below job description and let me know if you are interested

Job Title: ServiceNow Developer

Location:  Stamford, CT/ Onsite

Duration: 12 Months

The ServiceNow Developer will be responsible for developing functionalities on the ServiceNow platform as well as providing Level 3/Engineering support for the same.

This individual will be required to work collaboratively with other members of the global ITSM team and other IT teams within the bank 

to ensure that the required functionality is introduced onto the ServiceNow platform through the adopted SDLC process.

Introduction to the team

The ITSM team is part of the Automation & Tooling team. 

The team is responsible for a portfolio of products including ServiceNow platform which is predominantly used by Group Technology to manage the ITSM processes within the bank.

Responsibilities

• Be able to technically analyse requirements to help define technical specifications and solutions

• Configure, develop, maintain and support the ServiceNow platform

• Perform Level 3 support on ServiceNow to identify issues within the code, working in partnership with other team members to resolve them within the agreed SLAs

• Work effectively within a SCRUM team and focus on sprint goal delivery

Requirements

• Excellent hands-on ServiceNow configuration and development experience of minimum 3 years with a proven track record of implementing solutions on the ServiceNow platform

• A detailed understanding of the latest versions of ServiceNow(Rome, San Diego, Tokyo, Utah, Vancouver etc)

• Have an in-depth understanding of the ServiceNow configuration and development features and be able to leverage these when implementing functionality on the platform

• Experience in customizing workflows and actions. Ability to customize the forms, layout and UI

• Have experience in handling integrations and providing datasets out of ServiceNow.

• Excellent analytical and problem-solving skills, excellent communication skills

• Have experience of working within an agile team and be familiar with the Scrum methodology

• Develop using best practices and standards; write code with performance in mind and drive automation wherever possible

• Have the ability to propose alternative solutions to a problem whilst working collaboratively with other team members

• Be able to design and develop solution with self-service in mind

• Have good technical writing and documentation skills

• Should have working knowledge of Git

• Should have collaboration skills to work efficiently in a dynamic global team

Thanks and Regards,

Rahela Banu | IT Recruiter

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