Company:
Genesis10
Location: San Francisco
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Our client, the world's leading search engine and technology company, is seeking a UX Research Associate for a 6 month contract position in their San Francisco, CA location. This position requires being onsite 5 days per week.
Project Overview:
Usability testing of concepts for the store Architecture Program: Refine new navigation patterns proposed by using CUJ task analysis (aka ask customers to use the navigation to complete our top 5 most critical activities to pressure test our new site structure).
Quant Survey on Perceptions of Shipping Dates: Understand how shoppers interpret stated EDD in multiple markets to provide recommendations for per-market EDD treatments.
Fi Plan Comprehension Study: qualitative study to refine the design of the Fi Plans page with proposed changes to plan structure and inclusion of a data-only SKU.
Stretch: Device Protection Consolidation Comprehension Study, usability on how we communicate changes to our device protection programs to customers who are impacted by changes.
Overall Responsibilities:
Partner with senior user researchers to design, field, and synthesize the results of research studies that have been prioritized.
Ability to lead studies with minimal supervision, including usability testing, surveys, interviews, card sorting, A/B testing, and data analysis.
Partner with UX Designers, Writers, Project Management, Engineering, and Marketing to incorporate cross functional feedback into study designs, and to provide actionable feedback in collaboration with these stakeholders.
Present research findings, working closely with partners to make product recommendations and documenting team learnings in a clear and concise manner.
Mandatory Skills/Qualifications:
5+ years of experience is required.
Ability to plan and execute research projects addressing user problems, and ability to translate research findings into actionable design requirements and articulate tradeoffs among alternative solutions.
Analytical skills to interpret data sets and derive actionable insights from quantitative research methods
Excellent verbal, written, and storytelling communication skills, including communicating research findings in compelling ways to inspire action.
Usability testing, surveys, interviews, card sorting, A/B testing, and data analysis.
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
Preferred Qualifications:
MA/MS degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field or equivalent practical experience (2+ years of research experience in industry).
Experience with international research, vendor management, ecommerce, and/or phone carriers is a bonus.
The hourly pay rate range for this position is $76.01 - $100.58 depending on experience
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Remote opportunities available
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Project Overview:
Usability testing of concepts for the store Architecture Program: Refine new navigation patterns proposed by using CUJ task analysis (aka ask customers to use the navigation to complete our top 5 most critical activities to pressure test our new site structure).
Quant Survey on Perceptions of Shipping Dates: Understand how shoppers interpret stated EDD in multiple markets to provide recommendations for per-market EDD treatments.
Fi Plan Comprehension Study: qualitative study to refine the design of the Fi Plans page with proposed changes to plan structure and inclusion of a data-only SKU.
Stretch: Device Protection Consolidation Comprehension Study, usability on how we communicate changes to our device protection programs to customers who are impacted by changes.
Overall Responsibilities:
Partner with senior user researchers to design, field, and synthesize the results of research studies that have been prioritized.
Ability to lead studies with minimal supervision, including usability testing, surveys, interviews, card sorting, A/B testing, and data analysis.
Partner with UX Designers, Writers, Project Management, Engineering, and Marketing to incorporate cross functional feedback into study designs, and to provide actionable feedback in collaboration with these stakeholders.
Present research findings, working closely with partners to make product recommendations and documenting team learnings in a clear and concise manner.
Mandatory Skills/Qualifications:
5+ years of experience is required.
Ability to plan and execute research projects addressing user problems, and ability to translate research findings into actionable design requirements and articulate tradeoffs among alternative solutions.
Analytical skills to interpret data sets and derive actionable insights from quantitative research methods
Excellent verbal, written, and storytelling communication skills, including communicating research findings in compelling ways to inspire action.
Usability testing, surveys, interviews, card sorting, A/B testing, and data analysis.
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
Preferred Qualifications:
MA/MS degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field or equivalent practical experience (2+ years of research experience in industry).
Experience with international research, vendor management, ecommerce, and/or phone carriers is a bonus.
The hourly pay rate range for this position is $76.01 - $100.58 depending on experience
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Remote opportunities available
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Share this job
Useful Links