Technical Support Specialist

Are you looking to advance your career as a Technical Support Specialist? Look no further! DenaliTEK is seeking a dedicated and passionate individual to join our team. As a Technical Support Specialist, you will have the opportunity to provide exceptional technical assistance to our valued customers. From troubleshooting software issues to guiding customers through complex setups, your problem-solving skills and customer-centric approach will be put to the test.

At DenaliTEK, we pride ourselves on delivering top-notch service and going above and beyond to meet customer needs. If you are ready to join a dynamic and supportive team and take your technical support skills to the next level, we can't wait to hear from you!

Requirements

Proven experience as a Technical Support Specialist or similar role

Excellent communication skills and ability to explain technical concepts to non-technical individuals

Strong troubleshooting and problem-solving skills

Familiarity with various operating systems and software applications

Customer-oriented mindset with a focus on delivering exceptional service

Ability to work well in a team and collaborate with colleagues

Benefits

401(k) Retirement with company contribution

Medical Insurance - with 100% of employee's premium paid by the company

Dental and Vision Insurance - with 100% of employee's premium paid by the company

Paid Time Off - 4 weeks per year plus 7 holidays

Reimbursements - auto mileage, cell & Internet and parking fees

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.