Company:
ApTask
Location: Minneapolis
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
About Client:
The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a strong emphasis on employee training and development. Client is known for its commitment to innovation and invests in research and development to stay at the forefront of technological advancements.
It offers a comprehensive set of services, including:
IT Services: Application development, maintenance, and testing.
Consulting: Business consulting, IT strategy, and digital transformation.
Business Process Outsourcing (BPO): Outsourcing of business processes to improve efficiency.
Enterprise Solutions: Implementation and support of enterprise-level software solutions. Digital Services: Services related to digital technologies, such as analytics, cloud, and IoT.
Salary Range: $200K-$220K/Annum
Job Description:
Client is looking for passionate individuals in the role of Presales & Solutions Lead to join our ServiceNow Practice. The Lead will work on positioning solutions using ServiceNow products across ITSM, ITOM, ITAM, SPM, HRSD, CSM, FSM, TSOM, IRM, App Engine and industry specific solutions. The Lead is expected to develop, present TCS’ services capabilities and tailor-made solutions to address customers’ business requirements.
The Lead should bring ServiceNow expertise, provide support to the customer throughout the sales process, including responding to RFIs, RFPs and proactive engagement.
The Lead would strategically be involved throughout the sales cycle, especially delivering value pitches to business executives.
Responsibilities:
Drive sales and solution activities, solution designing, and project planning
Contribute to project strategy and deliverable planning
Develop solutions to address business problems using proven methods, tools including validating solution with cross technology SMEs as applicable
Work effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teams
Evolve business solutions, articulate as appropriate to client audiences
Provide product demos and support proof of concepts as required
Communicate how the engagement impacts risks, business objectives, and quality goals to guide the work of others
Interfacing with implementation teams, explaining customer requirements, to ensure a successful transition from the sale phase to the delivery phase
Develop and share reusable assets that can be readily applied to new opportunities
Required Skills:
10+ years of overall IT experience with 3+ years' experience in ServiceNow presales.
Experience in ITSM, ITOM, ITAM, CMDB, CSDM and Discovery
Experience in ATF, Mobile Solutions, Reporting and Analytics, etc.
Experience in sales & positioning of HRSD and CSM/FSM
Exposure to IRM, TSOM & other industry specific solutions
Technical knowledge in the following areas:
ServiceNow Platform, workflows, Integrations
ServiceNow implementation experience
Knowledge of ServiceNow Managed Service Provider (MSP) model.
ServiceNow certified along with pre-sales accreditations (Required: CIS-CSM, CIS-HR, Preferred: CTA/CMA).
Able to mentor, build teams, work in a team, work independently.
Soft skills:
Good oral and written communication skills
Ability to proactively propose alternate solutions to the customer as and when needed
Good organizational and inter-personal skills to communicate with business stakeholders
Self-driven, motivated and results orientated
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
Travel: Willingness to travel as necessary
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at
The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a strong emphasis on employee training and development. Client is known for its commitment to innovation and invests in research and development to stay at the forefront of technological advancements.
It offers a comprehensive set of services, including:
IT Services: Application development, maintenance, and testing.
Consulting: Business consulting, IT strategy, and digital transformation.
Business Process Outsourcing (BPO): Outsourcing of business processes to improve efficiency.
Enterprise Solutions: Implementation and support of enterprise-level software solutions. Digital Services: Services related to digital technologies, such as analytics, cloud, and IoT.
Salary Range: $200K-$220K/Annum
Job Description:
Client is looking for passionate individuals in the role of Presales & Solutions Lead to join our ServiceNow Practice. The Lead will work on positioning solutions using ServiceNow products across ITSM, ITOM, ITAM, SPM, HRSD, CSM, FSM, TSOM, IRM, App Engine and industry specific solutions. The Lead is expected to develop, present TCS’ services capabilities and tailor-made solutions to address customers’ business requirements.
The Lead should bring ServiceNow expertise, provide support to the customer throughout the sales process, including responding to RFIs, RFPs and proactive engagement.
The Lead would strategically be involved throughout the sales cycle, especially delivering value pitches to business executives.
Responsibilities:
Drive sales and solution activities, solution designing, and project planning
Contribute to project strategy and deliverable planning
Develop solutions to address business problems using proven methods, tools including validating solution with cross technology SMEs as applicable
Work effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teams
Evolve business solutions, articulate as appropriate to client audiences
Provide product demos and support proof of concepts as required
Communicate how the engagement impacts risks, business objectives, and quality goals to guide the work of others
Interfacing with implementation teams, explaining customer requirements, to ensure a successful transition from the sale phase to the delivery phase
Develop and share reusable assets that can be readily applied to new opportunities
Required Skills:
10+ years of overall IT experience with 3+ years' experience in ServiceNow presales.
Experience in ITSM, ITOM, ITAM, CMDB, CSDM and Discovery
Experience in ATF, Mobile Solutions, Reporting and Analytics, etc.
Experience in sales & positioning of HRSD and CSM/FSM
Exposure to IRM, TSOM & other industry specific solutions
Technical knowledge in the following areas:
ServiceNow Platform, workflows, Integrations
ServiceNow implementation experience
Knowledge of ServiceNow Managed Service Provider (MSP) model.
ServiceNow certified along with pre-sales accreditations (Required: CIS-CSM, CIS-HR, Preferred: CTA/CMA).
Able to mentor, build teams, work in a team, work independently.
Soft skills:
Good oral and written communication skills
Ability to proactively propose alternate solutions to the customer as and when needed
Good organizational and inter-personal skills to communicate with business stakeholders
Self-driven, motivated and results orientated
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
Travel: Willingness to travel as necessary
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at
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