Business Systems Analyst

Company:  LanceSoft Inc
Location: Springfield
Closing Date: 22/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
The Delivery Management and Migration Technology Organization is seeking a skilled Business Systems Analyst whom under general supervision will elicit, analyze, validate and document detailed business, organizational, operational, and/or system requirements.

 

In this opportunity you will be responsible for understanding the needs of business partners and stakeholders. You will be able to communicate effectively to solve moderately complex problems, which include analysis of business and user needs, documentation of requirements, and translating into proper business and/or system requirements. This individual will also be available to assist in platform migration testing.

 

The Team:

The Business Systems Analyst position within the Life Platform Technology Migration team is crucial to ensuring required product modifications are identified, support of surrounding downstream and data mapping requirements.

The Business Systems Analyst will advise, research, analyze results, and document requirements. The Business Systems Analyst works closely with Business and IT teams to devise or solve complex problems considering business and/or system limitations, operating time, and form of desired results.

 

The Impact:

As a business systems analyst, you’ll have the opportunity to be part of a dynamic work group, and be responsible for performing gap analyses, business capabilities assessments, business and technical requirements, understanding of technical dependencies, and helping to envision creative solutions to both business and technical challenges.

 

Our ideal candidate is detail oriented, having background and business knowledge of our Life, Annuity, and Disability Income Products. 

Responsibilities in this role will include:

Formulate and define business and/or systems scope and objectives based on both user needs and a good understanding of applicable industry requirements. This includes the ability to facilitate, and document business system requirements.

Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements.

Competent to work at the highest technical level of most phases of business and/or systems analysis while considering the business implications of the application of technology to the current and future business environment.

Understand business and technology needs and formulate technical requirements for the development team.

Identify and provide assistance with problem resolution working with systems analysts and business analysts

Participate in meetings with vendors on new functionality.

Consults with business partners and IT teams to resolve production issues.

Understand technical dependencies, and help to envision creative solutions to both business and technical challenges

Negotiate and influence business system requirements direction

Lead/consult on escalated support issues and root cause analysis

Assist other team members (Business, and Technology) with understanding the business system requirements

Participate in all phases of project planning, development, and testing

Demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations.

 Required Qualifications:

Bachelor’s degree or equivalent work experience

5+ years of experience with Master Policy Record Administrative Platform

5+ years of experience in a business systems analysis role

Experience with Microsoft suite tools (Excel, Word, PowerPoint, Etc.)

Ability to facilitate requirements sessions with a diverse group of stakeholder, keeping attendees on task and ensure takeaways are turned around timely

Ability to work in a collaborative environment

Ability to own and drive business analysis of a project and can lead business analysis across multiple parallel initiatives

Ability to brainstorm and research/resolve issues creatively to meet the project objectives and long-term strategy

Highly organized, collaborative individual

 Preferred Qualifications:

Experience soliciting and drafting business requirements, and can perform requirements management planning for large scale projects

Previous experience with working with Product, Distribution, and Policy Administration Systems and Operational support team

Provide project support on an as needed basis to help set direction based on customer/agent experience as well as internal system capabilities

Ability to consult internally to help initiatives set direction regarding future capabilities

Ability to represent as a leader in both a business and technology capacity

Testing skills

Education:      

Bachelor’s degree or equivalent work experience

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