Company:
Charles IT
Location: Middletown
Closing Date: 28/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These are the core values of Charles IT. We can achieve these values because of our dedicated team, who makes us one of the most successful IT companies of its kind in the region. And because of our team, we offer a level of dedication to our employees rarely found anywhere else. To prove it we encourage learning, professional development and team member input, all in a comfortable family-friendly culture.
We are currently seeking to add a class of trainees to join our exceptional team for 90 days in January of 2025. This will be a very dynamic position where your responsibilities will change daily, and you will play a critical role in helping our team continue to succeed. You will need to be outgoing, a team player, organized, and detail-oriented.
Responsibilities
Assist in administrative and general office duties
Assist in ongoing IT service and projects with on-site deliveries and drop-offs
Imaging of laptops/desktops for stock
Organize office and assist associates in ways that optimize efficiency
Learn to navigate the ticketing system vital to our business's success
Completion of a self-paced technical training materials and certifications
Commitment to an in-house 3-month Technical Training Program that will provide real-world experience around:
Our unique approach to Customer Service
Active Directory User and Group Administration; Printer and peripheral installations
New Desktop Setups
Office 365 Administration
Basic Server maintenance and administration
Customer Network Audits
First Level Security Incidents (phishing, SPAM and DarkWeb findings)
Computer Imaging
Responding to client tickets via phone or email
Requirements
Must be able to work a minimum of 40 hours per week and available for the full 90 days
Associate, Bachelor, or Graduate degree in Information Technology or hands-on experience working in a help desk environment or similar
Strong desire to learn along with a professional drive
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Excellent written and verbal communication skills
Proficiency in MS Office
Must be 18 years of age or older
Must have unrestricted authorization to work in the U.S. without a visa or sponsorship
Must have a valid Driver’s License in Good Standing
Be a part of CT's finest and best places to work! We are a thriving IT company experiencing rapid expansion and are proud to be listed among the Inc 5000's fastest-growing companies. Additionally, we have been honored as one of MSP's Top 501 and recognized as one of Marcum's Top Tech 40. Join us today!
Benefits
Paid Internship!
Paid Training and Certifications
Weekly Check-ins to gauge progress
A small class of 8-12 people
Opportunity for full-time position as Desktop Support Specialist after successful completion of the 90-day program
We are currently seeking to add a class of trainees to join our exceptional team for 90 days in January of 2025. This will be a very dynamic position where your responsibilities will change daily, and you will play a critical role in helping our team continue to succeed. You will need to be outgoing, a team player, organized, and detail-oriented.
Responsibilities
Assist in administrative and general office duties
Assist in ongoing IT service and projects with on-site deliveries and drop-offs
Imaging of laptops/desktops for stock
Organize office and assist associates in ways that optimize efficiency
Learn to navigate the ticketing system vital to our business's success
Completion of a self-paced technical training materials and certifications
Commitment to an in-house 3-month Technical Training Program that will provide real-world experience around:
Our unique approach to Customer Service
Active Directory User and Group Administration; Printer and peripheral installations
New Desktop Setups
Office 365 Administration
Basic Server maintenance and administration
Customer Network Audits
First Level Security Incidents (phishing, SPAM and DarkWeb findings)
Computer Imaging
Responding to client tickets via phone or email
Requirements
Must be able to work a minimum of 40 hours per week and available for the full 90 days
Associate, Bachelor, or Graduate degree in Information Technology or hands-on experience working in a help desk environment or similar
Strong desire to learn along with a professional drive
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Excellent written and verbal communication skills
Proficiency in MS Office
Must be 18 years of age or older
Must have unrestricted authorization to work in the U.S. without a visa or sponsorship
Must have a valid Driver’s License in Good Standing
Be a part of CT's finest and best places to work! We are a thriving IT company experiencing rapid expansion and are proud to be listed among the Inc 5000's fastest-growing companies. Additionally, we have been honored as one of MSP's Top 501 and recognized as one of Marcum's Top Tech 40. Join us today!
Benefits
Paid Internship!
Paid Training and Certifications
Weekly Check-ins to gauge progress
A small class of 8-12 people
Opportunity for full-time position as Desktop Support Specialist after successful completion of the 90-day program
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