Company:
CommonSpirit Health
Location: Englewood
Closing Date: 20/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Overview:
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities:
Provides evaluation and implementation services for new products, technologies and solutions to address corporate business requirements.
Works beyond the routine utilizing specialized knowledge and analysis of multiple variables.
Has a thorough and comprehensive mastery of supported platforms/products and environments.
Project assignments can be large in scope but are typically of medium complexity.
Participate in projects associated with the enhancement, upgrade/patching, or implementation of new or existing technology solutions.
Assist with strategic planning activities (capacity planning, process improvement, maintenance, upgrade and end-of-life planning, roadmap development)
Identify technical innovation and process improvement opportunities.
Utilize standard tools and methodology to develop systems and support performance metrics.
Perform technical mentoring and cross training with other team members.
Demonstrate a basic knowledge & expertise with CommonSpirit Health business processes and routines.
Remote eligible.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Qualifications:
BA or BS in Computer Science, Technology, or Business discipline or equivalent experience is required.
Minimum of 4 years of professional experience in an IT technical or infrastructure field is required
3-7 years of professional experience in an IT technical or infrastructure field is required.
Provides evaluation and implementation services for new products, technologies and solutions to address corporate business requirements.
Has a thorough and comprehensive understanding of supported platforms/products and environments.
Participate in projects associated with the enhancement, upgrade/patching, or implementation of new or existing technology solutions.
Identify technical innovation and process improvement opportunities.
Utilize standard tools and methodology to develop systems and support performance metrics.
Perform technical mentoring and cross training with other team members.
Demonstrate a basic knowledge & expertise with CommonSpirit Health business processes and routines.
2+ years’ experience with the design, build, and customization of ServiceNow applications and services is required.
3+ years’ experience with writing technical specification documents for development, performing testing, and/or performing configuration management for the implementation, enhancement or upgrade solutions in a cloud hosted environment is desired
Implementation and/or maintenance experience is required in at least 2 or more of the following ServiceNow modules in addition to ITSM: SPM, APM, CMDB, HRSD, Integrations, Flow Designer, EmployeeCenter, ITOM, CSM, WSD, SecOps
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities:
Provides evaluation and implementation services for new products, technologies and solutions to address corporate business requirements.
Works beyond the routine utilizing specialized knowledge and analysis of multiple variables.
Has a thorough and comprehensive mastery of supported platforms/products and environments.
Project assignments can be large in scope but are typically of medium complexity.
Participate in projects associated with the enhancement, upgrade/patching, or implementation of new or existing technology solutions.
Assist with strategic planning activities (capacity planning, process improvement, maintenance, upgrade and end-of-life planning, roadmap development)
Identify technical innovation and process improvement opportunities.
Utilize standard tools and methodology to develop systems and support performance metrics.
Perform technical mentoring and cross training with other team members.
Demonstrate a basic knowledge & expertise with CommonSpirit Health business processes and routines.
Remote eligible.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Qualifications:
BA or BS in Computer Science, Technology, or Business discipline or equivalent experience is required.
Minimum of 4 years of professional experience in an IT technical or infrastructure field is required
3-7 years of professional experience in an IT technical or infrastructure field is required.
Provides evaluation and implementation services for new products, technologies and solutions to address corporate business requirements.
Has a thorough and comprehensive understanding of supported platforms/products and environments.
Participate in projects associated with the enhancement, upgrade/patching, or implementation of new or existing technology solutions.
Identify technical innovation and process improvement opportunities.
Utilize standard tools and methodology to develop systems and support performance metrics.
Perform technical mentoring and cross training with other team members.
Demonstrate a basic knowledge & expertise with CommonSpirit Health business processes and routines.
2+ years’ experience with the design, build, and customization of ServiceNow applications and services is required.
3+ years’ experience with writing technical specification documents for development, performing testing, and/or performing configuration management for the implementation, enhancement or upgrade solutions in a cloud hosted environment is desired
Implementation and/or maintenance experience is required in at least 2 or more of the following ServiceNow modules in addition to ITSM: SPM, APM, CMDB, HRSD, Integrations, Flow Designer, EmployeeCenter, ITOM, CSM, WSD, SecOps
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