Information Systems - Senior Systems Analyst - Level 7 Senior Systems Analyst - Level 7

Job Description: Job Description Summary
"Who is Finance Company?

Finance Company is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
" Responsible for customized production configurations for existing and new customers
" Accountable for integrating new products into the global implementation framework
" Provides internal partners with technical expertise on implementation plans and release requirements
" Configures production environments to integrate technical knowledge and functional relationships of all systems, products and services
" Addresses and resolves complex or unusual customer inquiries and issues escalated by more junior resources
" Serves as a subject matter expert on implementation and configuration project activities and provides technical guidance to assist with troubleshooting efforts
" Interprets and translates customer requests into parameter values across Finance Company internal systems to ensure compliance with Finance Company s processing standards, specifications and rules
" Contributes to process improvement efforts and initiatives to enhance the customer experience
" Leverages technical expertise to explain technical concepts to senior team members
" Provides training or explanations to extended team, internal Finance Company teams and potentially customers on Finance Company processing, products and services.
" Leads medium-sized projects/initiatives as an individual contributor with knowledge of Finance Company's products/services and implementation standards
" May act as vertical lead to provide mentorship and guidance for the more junior colleagues within a particular focus area

All About You
" Extensive experience configuring production environments
" Successful track record contributing subject matter expertise to influence configuration project activities
" Established ability resolve complex or unusual customer configuration inquiries
" Experience communicating technical concepts to senior team members"