Company:
Ampcus Incorporated
Location: Jersey City
Closing Date: 17/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success
Position Title - Software Engineer
Domain EXP - (Healthcare Domain)
Location - Remote
Must Have Skills - NICE CXONE
Job Description
NICE CXONE experience
Able to configure NICE CXONE workflows for contact Centers use cases
Able to maintain NICE CXONE based solutions and support various contact center agents
Able to create NICE CXONE reports for various product components
Mentor junior analysts
Able to adopt new service/ product sets of NICE CXONE suite
Able to work and support amazon connect technology
Great communication skills
Able to handle the business stakeholder meetings on their own
Bravens is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.
Position Title - Software Engineer
Domain EXP - (Healthcare Domain)
Location - Remote
Must Have Skills - NICE CXONE
Job Description
NICE CXONE experience
Able to configure NICE CXONE workflows for contact Centers use cases
Able to maintain NICE CXONE based solutions and support various contact center agents
Able to create NICE CXONE reports for various product components
Mentor junior analysts
Able to adopt new service/ product sets of NICE CXONE suite
Able to work and support amazon connect technology
Great communication skills
Able to handle the business stakeholder meetings on their own
Bravens is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.
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