Staff Automation Engineer (Infrastructure)

Company:  NBCUniversal
Location: Englewood Cliffs
Closing Date: 16/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description

NBC Universal has an exciting opportunity for a talented individual to become a Staff Automation Engineer for Compute Engineering within the Operations & Technology (O&T) organization, with a specific focus on NBCU on-premises infrastructure.  O&T supports Enterprise Technology, Broadcast and Production systems across the NBCU portfolio globally.

The Automation Engineer will partner with NBCU Technology leadership designing, implementing, and maintaining automated solutions. The ideal candidate will have extensive knowledge using tools such as Ansible, GIT, Jenkins, integration with ServiceNow, and a strong background with automation and configuration management of on-premises virtualized infrastructure. This role offers an exciting opportunity to develop automation initiatives, streamline processes, and drive innovation within our organization.  Working within an agile framework leveraging tickets/stories in Jira/SNOW, collaboration with cross-functional business leaders and partners, to provide “best in class” support for our NBCU local stations and global enterprise customers.

Responsibilities: 

Lead the design, development, implementation, and maintenance of automated solutions to reduce Operational tasks/tickets across various systems and processes.

Mentoring/training engineers with automation roles and fostering their professional growth.

Collaborate with cross-functional teams to understand and advocate for their requirements, identify automation opportunities, and develop robust solutions.

Design and implement automation frameworks, ensuring scalability, reliability, and maintainability of automation scripts and tools focused on, but not limited to, physical infrastructure. 

Utilize GIT for version control, ensuring proper branching, merging, and code reviews.

Configure and maintain Jenkins pipelines for continuous integration and deployment (CI/CD) of automation scripts and on-premises infrastructure components.

Integrate automation solutions with ServiceNow platform to streamline incident management, change management, and service request processes.

Develop custom workflows, modules, and integrations within ServiceNow to automate routine tasks and improve workflow efficiency.

Collaborate with infrastructure teams to design and implement automated on-premises infrastructure provisioning, configuration management, and deployment processes.

Implement monitoring and alerting mechanisms to ensure the stability, performance, and reliability of automation solutions.

Provide technical guidance and mentorship to other members of the operations & engineering team, fostering a culture of innovation and continuous improvement.

Participate in Automation governance, data management, and automation design best practice to improve ease of use, self-service, and standardization across platforms.

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