Company:
Talent Software Services, Inc.
Location: Minnetonka
Closing Date: 18/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description: Sales Operations Analyst II
Will be responsible for working as intermediary with our Accounts Receivable team to liaison managing collections for the Urology portfolio of our health system customers with the primary goal of maximizing cash flow while minimizing bad debt. It is important to create meaningful partnerships with our key customers by supporting their customers to cash inquiries and requests. The analyst must define the root cause for payment issues, overcome internal and external obstacles/barriers that may be compromising collections, and escalate as appropriate. Collaboration is key in this position as the analyst must develop relationships with internal cross-functional teams to provide services and solutions that create value for our customers.
Key Responsibilities
" Establish lines of communication with the selling organizations and develop reporting to improve the visibility of collection issues
" Establish a deep understanding of internal order to cash and contracting processes.
" Partner with internal stakeholders to identify the root cause of account and system payment delays and identify solutions and opportunities for process change.
" Ensure all outstanding items within the assigned portfolio have been addressed, overcome objections using skillful persuasion, and handle situations with tact by accomplishing collection goals without creating friction.
" Analyze collection trends to identify selling or contracting process improvement opportunities.
" Collaborate with internal teams in customer service, contracts, sales, and divisional leads to escalate issues and advise on the account group's payment status.
" Adhere to all financial policies/controls and promote a high degree of corporate responsibility.
Quality System Requirements
In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance with the Quality Policy and all other documented quality processes and procedures.
Minimum Qualifications
" Bachelor's degree in finance, Marketing, Economics, or related discipline.
" 5 years of sales, sales support, Finance, and/or related analytical work experience
" Proficient with Microsoft Excel, advanced skills with Access, PowerPoint and Word
" Experience working with complex organizations with numerous transactions.
" SAP & Tableau experience
" Strong written and verbal communication skills and the candidate must consistently strive to negotiate successful outcomes.
" Possess strong financial acumen, analysis, and critical thinking in decision-making and recognize the financial impact of those decisions.
" Drive and seek opportunities for continuous improvement.
" Demonstrate a high standard of integrity with internal and external customers.
Will be responsible for working as intermediary with our Accounts Receivable team to liaison managing collections for the Urology portfolio of our health system customers with the primary goal of maximizing cash flow while minimizing bad debt. It is important to create meaningful partnerships with our key customers by supporting their customers to cash inquiries and requests. The analyst must define the root cause for payment issues, overcome internal and external obstacles/barriers that may be compromising collections, and escalate as appropriate. Collaboration is key in this position as the analyst must develop relationships with internal cross-functional teams to provide services and solutions that create value for our customers.
Key Responsibilities
" Establish lines of communication with the selling organizations and develop reporting to improve the visibility of collection issues
" Establish a deep understanding of internal order to cash and contracting processes.
" Partner with internal stakeholders to identify the root cause of account and system payment delays and identify solutions and opportunities for process change.
" Ensure all outstanding items within the assigned portfolio have been addressed, overcome objections using skillful persuasion, and handle situations with tact by accomplishing collection goals without creating friction.
" Analyze collection trends to identify selling or contracting process improvement opportunities.
" Collaborate with internal teams in customer service, contracts, sales, and divisional leads to escalate issues and advise on the account group's payment status.
" Adhere to all financial policies/controls and promote a high degree of corporate responsibility.
Quality System Requirements
In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance with the Quality Policy and all other documented quality processes and procedures.
Minimum Qualifications
" Bachelor's degree in finance, Marketing, Economics, or related discipline.
" 5 years of sales, sales support, Finance, and/or related analytical work experience
" Proficient with Microsoft Excel, advanced skills with Access, PowerPoint and Word
" Experience working with complex organizations with numerous transactions.
" SAP & Tableau experience
" Strong written and verbal communication skills and the candidate must consistently strive to negotiate successful outcomes.
" Possess strong financial acumen, analysis, and critical thinking in decision-making and recognize the financial impact of those decisions.
" Drive and seek opportunities for continuous improvement.
" Demonstrate a high standard of integrity with internal and external customers.
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