PeopleSoft Functional Business Analyst (Hybrid Workplace) -Controller's Office (1053)

Job Description

PeopleSoft Functional Analyst - Office of the Controller (1053) for the People & Pay Benefits Functional Team

The Senior PeopleSoft Benefits Functional Business Analyst serves as a key point of contact for San Francisco Health Service System staff that are responsible for providing benefits coverage to eligible employees/retirees. In addition to analyzing and resolving user support issues, this role is responsible for documenting business requirements and technical specifications which involves acquiring and documenting knowledge from subject matter experts and then translating this knowledge into functional solutions that are designed, tested and implemented in the PeopleSoft Benefits Administration system.

Essential duties include but are not limited to:

Gather business requirements from stakeholders.  Analyze and translate business requirements into systems functional requirements and create functional specifications documents.

Support the implementation of enhancements, new functionality, bug fixes and system upgrades.

Follow the system development lifecycle, internal policies and procedures.

Utilize Oracle SQL Developer, PeopleSoft Application Designer, Query Manager, and Process Scheduler to support new development and production support break-fixes.

Collaborate with Technical Team on technical development and testing.

Troubleshoot and resolve production system issues raised by end users.  Work closely with requesters to identify resolutions to address the issues which may require collaboration with other teams. 

Perform functional testing by creating, maintaining, and executing test scripts and plans. 

Maintaining up-to-date functional documentation.

Linking business processes with the setup and business rules of the Benefits system.

Developing test plans, conducting testing, design, and development of data interfaces.

Developing, documenting and testing security roles and permissions.

Defining, documenting, and implementing application configuration settings.

Diagramming policies and processes of the business practices and requirements.

Collaborating with technical unit to develop functional and technical designs.

Understanding the processes and methods employed to perform requirements gathering, fit/gap analysis, and test planning, defining and implementing application configuration settings.

Performing complex data analysis.

Serve as a point of contact with Oracle and other vendors on benefits-related system functionality.

Performs other duties as assigned.