UX Designer

JOB TITLE: UX Designer

JOB LOCATION: Remote, but need to be driving distance Stamford CT or Irving TX or Fort Myers FL

WAGE RANGE*: 48 - 52/ hour W2

JOB NUMBER: (phone number removed)

REQUIRED EXPERIENCE:

Bachelor's degree in graphic arts, design, communications, or related field

3+ years of experience designing web and mobile apps, 5+ years of general design experience.

Proven expertise in Sketch, Figma, InVision, or other design tools such as Adobe Creative Cloud to visualize the experience.

Experience designing layouts and user processes in (url removed) (Sales Cloud and Service Cloud).

Experience in other CRM system such as Microsoft Dynamics, Oracle, ServiceNow, SugarCRM.

Strong brand and user experience instincts; ability to iterate designs and solutions efficiently and intelligently.

A solid grasp of user-centred design (UCD), including information architecture, high level processes, app interactions, planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns.

Ability to work with a geographically distributed team to understand detailed requirements and design user experiences that meet client needs and business vision.

You know what translates from desktop and what doesn't, and how screens would adapt across different devices.

When designing interactions, you should be able to communicate and develop requirements for our technical partners.

Experience in Lead Management, Campaign Management, Opportunity Management and Service Management Processes.

JOB DESCRIPTION

Product Owners across the different area of Salesforce continue to direct functionality and enable our teams to engage efficiently and productivity with our clients leading to quicker sales and stronger retention. Our team is focused on creating the best user experience for salesforce users and teams with processes enabled through (url removed) to drive this retention and set the stage for strategic guidance and experience that needs development and design efforts.

(url removed)

USER EXPERIENCE

USER RESEARCH

INVISION

WIREFRAMES

Additional Skills:

INFORMATION ARCHITECTURE

B2B

FIGMA

CAMPAIGN MANAGEMENT

USER TESTING

PROTOTYPING

USABILITY

CRM

BUSINESS REQUIREMENTS

SUGARCRM

SERVICENOW

USABILITY STUDIES

GRAPHIC ARTS

WIREFRAME

WORKFLOW

MICROSOFT DYNAMICS

ORACLE

Job description:

Work closely with the user group to conduct research, user interviews, contextual analysis, usability studies, etc. and be able to synthesize user experience workflows for (url removed) functionality.

Collaborate with product owners, software engineers, and cross-functional stakeholders to understand requirements, and provide creative, thoughtful user experience and layout solutions.

Communicate the user experience at various stages of the design process with wireframes, flow diagrams, storyboards, and prototypes.

Integrate user feedback, enterprise processes and business requirements into ongoing user experience changes and functionality.

Designs need to be interactive, intuitive and align with agile approach to functionality development.

Designs need to rely first on out of the box functionality within (url removed) – customization is only used when necessary.

Support multiple projects while actively prioritizing workflow based on ROI, and business value.

Analyze and incorporate quantitative data and qualitative insights into design.

Advocate for the prioritization of design centred changes, refinements, and improvements focusing on user-centric while driving value based on user experience.

Equal Opportunity Employer Veterans/Disabled

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.