Business Systems Analyst IV

Company:  AmTrust Financial Services, Inc.
Location: Cleveland
Closing Date: 04/12/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Overview:
The Lead Business Systems Analyst at AmTrust is the individual who has the primary responsibility to elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including customers and end users.  The Lead BSA will implement and uphold Agile practices, ensuring the team adheres to principles and enhances productivity as well as serving as the conduit between the customer community and the Enterprise Reporting team through which requirements flow.  They facilitate discussions amongst business stakeholders across the organization to ensure all groups impacted by a project are given an opportunity to provide the necessary feedback as functional requirements are gathered and confirmed.  Projects can range from minor enhancements to larger and more complex work items, and responsibilities may include production support on assigned reports.

 

The Lead BSA is responsible for working with Power BI developers and Data Engineers to deliver reporting and data solutions for new and existing products and services within our company.   The Lead BSA is involved at some level throughout the entire software development life cycle and collaborates with the technology teams to ensure that they have the information they need for successful solution delivery.  They serve the agile teams by ongoing and iterative prioritization of the product backlog, ensuring requirements for user stories/features are complete prior to each sprint, and addressing questions the team may have in sprint planning and throughout the sprint.  The Lead BSA is responsible for seeing that the tasks are performed properly and verifying customer satisfaction.

Responsibilities:
Lead the analysis, design, and implementation of reporting solutions to meet the needs of our property casualty insurance operations.

Implement and uphold Agile practices, ensuring the team adheres to principles and enhances productivity.

Conduct daily stand-ups, sprint planning, retrospectives, and other Agile ceremonies.

Provide technical leadership and mentorship to junior analysts, fostering a collaborative and innovative team environment.

Participation and implementation of the BSA CoE Services, Standards and Development

Develop and maintain documentation for data models, reports, and dashboards using Power BI.

Utilize MS SQL to manage and query large datasets, ensuring data integrity and accuracy.

Collaborate with cross-functional teams to gather and define business requirements, translating them into technical specifications and solutions.

Ensure data governance practices are implemented and adhered to, maintaining high standards of data quality and security.

Work with data cubes to enhance the analytical capabilities of our business systems.

Address and resolve any impediments that hinder the team's progress

Stay abreast of industry trends and emerging technologies, recommending improvements and innovative solutions to enhance our business systems.

Qualifications:
Bachelor of Science Degree or equivalent business experience required.

Minimum of 5 years of experience as a Business Systems Analyst or equivalent position in the Property & Casualty Insurance industry.

Ability to communicate effectively with both business and technical staff and convey complex ideas both verbally and in written form.

Proficiency in Power BI and MS SQL, with a strong ability to develop complex reports and dashboards.

Strong understanding of Agile frameworks (Scrum, Kanban, etc.), excellent communication, and leadership skills

Experience with full SDLC methodology including requirements, design, testing and support in an agile environment.

Experience with Data Cubes and data governance is highly desirable.

Excellent analytical and problem-solving skills, with a keen attention to detail.

Strong communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.

Proven ability to lead projects and mentor junior team members.

Self-motivated and able to work independently, while also being a team player.

Ability to communicate effectively with both business and technical staff and convey complex ideas both verbally and in written form.

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What We Offer:
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

 

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

 

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

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