Desktop Support Administrator

Company:  Resource Management Concepts, Inc.
Location: Indian Head
Closing Date: 30/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.

 

RMC is hiring a Desktop Support Administrator to support our customer in Indian Head, MD (Mainside). The selected applicant will work as part of an integrated team including system administrators, network engineers, software developers, service desk analysts, and other personnel on site.

 

Responsibilities

Maintain IT Infrastructure end-point devices including but not limited to computers, printers, phones (desk and mobile), and audio-visual equipment

Perform server/workstation installations and technology refreshes.

Install and configure external workstation hardware

Install and configure authorized software on workstations

Diagnose and resolve hardware and software issues

Perform system upgrades as required

Support the tracking and implementation of Security Technical Implementation Guidelines (STIGS)

Assist in artifact development as well as continuous monitoring activities

Maintain end-point data backups and ensure integrity

Participate in the patch management process

Create and maintain documentation

Lead and assist with projects as needed

Requirements

Minimum of 3 years of experience supporting system administration for DoD or Federal Programs.

DoD 8570.01M IAT Level II Certification with Continuing Education (CE) (GSEC, CompTIA Security+ CE, SCNP, SSCP) is required.

Experience providing end user desktop support services.

Strong understanding of IT Management and associated cybersecurity principles to include cybersecurity policy, network security, and digital forensics.

Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $50,000 to $75,000 annually.

Benefits

At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience and certifications that will take your career to the next level. RMC also offers high-quality, low-deductible healthcare plans and a competitive 401K package.

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