C-Suite IT Executive Support Technician

Company:  Western Digital
Location: Milpitas
Closing Date: 22/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description

Are you a career Technical IT Professional who enjoys navigating IT in a world class IT Environment?  Do you have a proven track record of successfully supporting the most important people in a company with efficient and effective IT service?  If so, we are hiring customer-centric IT Desktop Technicians and IT Professionals that can provide IT Services to our C-Level executives for all their IT experience needs. This position requires excellent communication skills and the ability to process technical situations quickly and return actions to accomplish the needed goals.  We are looking for highly motivated, positive people with can-do attitudes to help our team make the most important leaders in our Fortune 200 company successful. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide IT services to C-Level Leadership and their direct staff.

Establish trust and confidence with C-level executives and their direct staff.

Function as Team Lead for daily operations delivering IT Services for support and events.

Understand the unique needs of C-Level users, develop actions to deliver the experience. 

Partner and facilitate action items with the broader IT Enterprise Service Organizations to

Work and collaborate in a world class team of C-Suite Technicians and Professionals

Develop, author, and revise standard operating procedures for C-Suite IT

Flexible with work hours to accommodate core and off hour events.

Ability to operate and travel (domestic and international) between different sites and locations

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