Desktop Support Engineer

Company:  Syntricate Technologies Inc
Location: Arden Hills
Closing Date: 29/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Required Skills:

MCSA certification

Knowledge of any scripting language like powershell python etc.

Knowledge of configuration management tool like Splunk Quest RMAD terraform etc.

Knowledge of incident management problem management Change management on BMC remedy

Support for 24/7/365 which basically monitors Windows and AD Infrastructure Alerts and take remedial actions within process defined in environment.

Project Work:

Provision / Decommission Windows OS on Virtual machine or Physical standalone servers.

DC Promotion/Demotion

ADDS Migration

Patching & Upgrades

Incident Management: Respond & resolve tickets before SLA gets breached.

Infrastructure Downtime/Non-Downtime

Maintenance contact email Update on call details.

Setup Blackouts and then take shutdown reboot of servers as & if required during maintenance work

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