Company:
Metagenics
Location: Aliso Viejo
Closing Date: 04/12/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
?:
About Metagenics
Metagenics believes in helping people live happier, healthier lives by realizing their genetic potential. It’s why, when we defined Metagenics’ Mission, Values, and Vision, we started with our company’s own DNA. United by purpose and core values (Integrity, Authenticity, Respect, Diversity & Inclusion and Healthy & Happiness) the Metagenics’ team is dedicated to providing effective nutritional products and solutions, for healthcare professionals.
People Culture First
We believe the way we do business is as important as the business we do; that a company in the nourishment business should nourish its people, too. So, we incorporated healthy, sustainable care into every dimension of our culture. Our diverse and expansive team are a prime example of the power of a people-first approach. We know first-hand, when an organization prioritizes internal growth and fosters empathy, its people come together to set an example of what the world can become.
?:
The Role
The North American ICT Operations Director is responsible for overseeing and managing all IT operations within North America. This role includes ensuring the alignment of IT strategy with business objectives, optimizing the performance of IT systems, leading a team of IT professionals, and implementing technology solutions that drive secure operational efficiency and business growth.
Key Responsibilities
Strategic Planning and Execution:
Develop and implement IT strategies and initiatives that align with the regional business goals.
Collaborate with senior management to identify and prioritize IT projects.
Ensure the regional IT strategy aligns with the overall global IT strategy.
Team Leadership and Management:
Lead, mentor, and manage a team of IT professionals, including IT managers, system administrators, and support staff.
Foster a collaborative and high-performance culture within the IT team.
Conduct performance evaluations and provide professional development opportunities.
IT Operations Management:
Oversee the day-to-day operations of the IT department, ensuring systems and networks operate efficiently and securely.
Implement and maintain IT policies, procedures, and best practices.
Ensure compliance with industry standards and regulatory requirements.
Project Management:
Plan, execute, and oversee IT projects, ensuring they are completed on time, within scope, and within budget.
Coordinate with other departments and stakeholders to ensure successful project delivery.
Technology Innovation and Implementation:
Evaluate and recommend new technologies and solutions to improve business processes and drive innovation.
Oversee the implementation and integration of new systems and applications.
Ensure the continuous improvement of existing IT systems.
Security and Risk Management:
Implement and maintain robust cybersecurity measures to protect company data and systems.
Conduct regular risk assessments and audits to identify and mitigate potential IT risks.
Develop and maintain disaster recovery and business continuity plans.
Vendor and Budget Management:
Manage relationships with external IT vendors and service providers.
Develop and manage the regional IT budget, ensuring cost control and financial efficiency.
Basic Requirements
Experience / Training / Education
Bachelor’s degree in information technology or equivalent.
Previous hands on technical experience within IT infrastructure domains.
In-depth knowledge of AWS and Azure, networking modules, and software integration.
Knowledge of computer hardware and networking systems.
Previous Fortinet experience – desirable.
Familiarity with programming languages, operating systems, and Office software.
Project management skills.
Excellent communication skills.
Ability to see big-picture designs from basic specifications.
Ability to problem solve complex IT issues.
Personal Qualities and Behaviors
Strong leadership and team management skills.
In-depth knowledge of IT systems, infrastructure, and cybersecurity.
Strong problem-solving and decision-making skills.
Excellent communication and interpersonal skills.
Energetic and motivated approach with the ability to influence and inspire stakeholders at all levels of the business
Energetic and motivated disposition to achieve excellence and work collaboratively to drive alignment
Excellent written and verbal communication skills
Strong ability to work autonomously and take accountability for actions
Excellent organizational skills and ability to multitask.
Excellent problem-solving ability includes understanding of system analysis and process measurement for quality improvement.
Strong Customer Service ethos.
Ability to convey technical concepts to user base.
Compensation
The current range for this role based out of Aliso Viejo, CA is $180,000/yr. to $230,000/yr.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
This role may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Health and Wellness:
Medical, dental, vision
Annual employer HSA (Health Savings Account) funding for eligible employees who elect an HSA medical plan
STD, LTD, Basic Life AD&D coverage
401k + employer matching
Free mental health resources through wayForward
Vacation and Sick Time
2 Volunteer Days off per year
Emergency evacuation time off
11 paid company holidays
1 Floating vacation to celebrate your birthday or important religious/vacation to you
Quarterly product allowance to use towards your favorite Metagenics products!
Product discount
Peer to peer recognition programs & more!
A minimum of three workdays per week are to be conducted at the Aliso Viejo office ().
Learn more about how we help patient live happier and healthier lives here:
Metagenics, and its companies are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Metagenics takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans.
#LI-POST
IND123
About Metagenics
Metagenics believes in helping people live happier, healthier lives by realizing their genetic potential. It’s why, when we defined Metagenics’ Mission, Values, and Vision, we started with our company’s own DNA. United by purpose and core values (Integrity, Authenticity, Respect, Diversity & Inclusion and Healthy & Happiness) the Metagenics’ team is dedicated to providing effective nutritional products and solutions, for healthcare professionals.
People Culture First
We believe the way we do business is as important as the business we do; that a company in the nourishment business should nourish its people, too. So, we incorporated healthy, sustainable care into every dimension of our culture. Our diverse and expansive team are a prime example of the power of a people-first approach. We know first-hand, when an organization prioritizes internal growth and fosters empathy, its people come together to set an example of what the world can become.
?:
The Role
The North American ICT Operations Director is responsible for overseeing and managing all IT operations within North America. This role includes ensuring the alignment of IT strategy with business objectives, optimizing the performance of IT systems, leading a team of IT professionals, and implementing technology solutions that drive secure operational efficiency and business growth.
Key Responsibilities
Strategic Planning and Execution:
Develop and implement IT strategies and initiatives that align with the regional business goals.
Collaborate with senior management to identify and prioritize IT projects.
Ensure the regional IT strategy aligns with the overall global IT strategy.
Team Leadership and Management:
Lead, mentor, and manage a team of IT professionals, including IT managers, system administrators, and support staff.
Foster a collaborative and high-performance culture within the IT team.
Conduct performance evaluations and provide professional development opportunities.
IT Operations Management:
Oversee the day-to-day operations of the IT department, ensuring systems and networks operate efficiently and securely.
Implement and maintain IT policies, procedures, and best practices.
Ensure compliance with industry standards and regulatory requirements.
Project Management:
Plan, execute, and oversee IT projects, ensuring they are completed on time, within scope, and within budget.
Coordinate with other departments and stakeholders to ensure successful project delivery.
Technology Innovation and Implementation:
Evaluate and recommend new technologies and solutions to improve business processes and drive innovation.
Oversee the implementation and integration of new systems and applications.
Ensure the continuous improvement of existing IT systems.
Security and Risk Management:
Implement and maintain robust cybersecurity measures to protect company data and systems.
Conduct regular risk assessments and audits to identify and mitigate potential IT risks.
Develop and maintain disaster recovery and business continuity plans.
Vendor and Budget Management:
Manage relationships with external IT vendors and service providers.
Develop and manage the regional IT budget, ensuring cost control and financial efficiency.
Basic Requirements
Experience / Training / Education
Bachelor’s degree in information technology or equivalent.
Previous hands on technical experience within IT infrastructure domains.
In-depth knowledge of AWS and Azure, networking modules, and software integration.
Knowledge of computer hardware and networking systems.
Previous Fortinet experience – desirable.
Familiarity with programming languages, operating systems, and Office software.
Project management skills.
Excellent communication skills.
Ability to see big-picture designs from basic specifications.
Ability to problem solve complex IT issues.
Personal Qualities and Behaviors
Strong leadership and team management skills.
In-depth knowledge of IT systems, infrastructure, and cybersecurity.
Strong problem-solving and decision-making skills.
Excellent communication and interpersonal skills.
Energetic and motivated approach with the ability to influence and inspire stakeholders at all levels of the business
Energetic and motivated disposition to achieve excellence and work collaboratively to drive alignment
Excellent written and verbal communication skills
Strong ability to work autonomously and take accountability for actions
Excellent organizational skills and ability to multitask.
Excellent problem-solving ability includes understanding of system analysis and process measurement for quality improvement.
Strong Customer Service ethos.
Ability to convey technical concepts to user base.
Compensation
The current range for this role based out of Aliso Viejo, CA is $180,000/yr. to $230,000/yr.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
This role may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Health and Wellness:
Medical, dental, vision
Annual employer HSA (Health Savings Account) funding for eligible employees who elect an HSA medical plan
STD, LTD, Basic Life AD&D coverage
401k + employer matching
Free mental health resources through wayForward
Vacation and Sick Time
2 Volunteer Days off per year
Emergency evacuation time off
11 paid company holidays
1 Floating vacation to celebrate your birthday or important religious/vacation to you
Quarterly product allowance to use towards your favorite Metagenics products!
Product discount
Peer to peer recognition programs & more!
A minimum of three workdays per week are to be conducted at the Aliso Viejo office ().
Learn more about how we help patient live happier and healthier lives here:
Metagenics, and its companies are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Metagenics takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans.
#LI-POST
IND123
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