Salesforce Marketing Cloud Data Analyst / Developer

Company:  AbbVie
Location: Mettawa
Closing Date: 04/12/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description

Come to work each day with an inclusive and collaborative Business technology team! As a Salesforce Marketing Cloud Data Analyst/ Developer in AbbVie Business Technology Solutions (BTS), you’ll have opportunities to contribute to the digital transformation of a leading biopharma company, helping to create solutions that impact patients and their communities for the better.

Work collaboratively with technology and business groups to conceive, design, engineer, and implement data, software, and technology solutions that solve significant scientific or business problems. Investigate, identify, and implement state-of-the-art technology platforms that drive productivity and efficiency gains in own function and throughout multiple business areas. Contribute to advancement of technology in area of expertise. Develop productive collaborations and communications with other groups across multiple disciplines. Technology Engineers will be aligned to a specific area: Information, Software, Data, or Infrastructure.

In this role, you'll be responsible for:

Conceive, design, engineer, and implement data, software, or technology solutions for data onboarding and data integrations with Salesforce Marketing Cloud and other marketing technology and CRM platforms by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; Routinely demonstrate initiative and creativity in developing technology solutions. 

Serve as technical expert or lead projects/programs and technical staff to develop, test and implement data solutions and integrations for campaign use significant new products, or implement operational improvements or devise new approaches to problems supporting US Patient Services and Consumer Marketing Operations campaign initiatives  at the division/business unit. 

Analyzes and resolves technical problems using analytical problem solving methods/techniques and associated tools/devices. 

Contribute to advancement of own function SFMC platform and data engineering skills by studying state-of-the-art tools, techniques, and computing equipment; participate in educational opportunities and professional organizations. 

Demonstrate high proficiency across a wide range of technologies and platforms related to software design and development, programming languages, data integration, data warehousing, data analysis and visualization tools, data storage, network connectivity, and virtualization/cloud environments, including SFMC, Salesforce core, Snowflake, and other connected marketing technology platforms and integrations, with an emphasis on data engineering and integration implementations

Highly autonomous and productive in performing activities, requiring only minimal direction from or interaction with supervisor. Accountable for total project scope, budget, completion within budget constraints and scheduled completion date. Accountable for successful and timely completion of all tasks/projects under direct and matrix control. 

May initiate new areas of investigation that are meaningful, reliable, and can be incorporated directly into omni-channel campaign initiatives and marketing technology platform expansion a scientific or business activity. 

Provides technical leadership and mentors and consults with less experienced staff in in planning, methods, procedures, standards and best practices used to implement platform and data enablement activities supporting campaigns 

Maintains relationships with affiliates, subsidiaries, and vendors in accordance with Abbvie Values, Vendor Management Office, and Purchasing to further the mission, vision and goals of the organization. 

Understand and adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, and the software development lifecycle. 

This role will require 3 days in the Mettawa office. Candidates who are not local or within a commutable distance would be expected to relocate.

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