Technical Support Analyst

Company:  GTT, LLC
Location: Detroit
Closing Date: 01/12/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Title: Technical Support Analyst

Contract Duration: 12 Months

Work Type: Onsite

Location: Detroit, MI

Job Description:

Are you a skilled IT professional with a passion for problem-solving and technology?

We're seeking an experienced Information Technology Analyst to join our team. This role involves providing technical support, troubleshooting issues, and implementing new technologies.

 

Key Responsibilities:

Technical Support:

Diagnose and resolve hardware, software, and network problems.

Provide on-site and remote support to end-users.

Implement and maintain IT systems and infrastructure.

Project Management:

Plan, coordinate, and execute IT projects.

Manage project timelines and budgets.

Collaborate with cross-functional teams.

Security:

Enforce security standards and policies.

Conduct security audits and vulnerability assessments.

Implement security measures to protect sensitive data.

Required Skills and Qualifications:

Bachelor's degree in Computer Science, Information Technology, or related field.

Strong technical skills in hardware, software, and networking.

Experience with [specific technologies, e.g., Windows Server, Active Directory, Cisco Networking].

Excellent problem-solving and troubleshooting abilities.

Strong communication and interpersonal skills.

Ability to work independently and as part of a team.

 

What We Offer:

Competitive salary and benefits package

Opportunities for professional growth and development

A collaborative and innovative work environment

The chance to contribute to important IT initiatives

Medical, Vision, and Dental Insurance Plans

401k Retirement Fund

Keywords: IT analyst, technical support, systems administration, network administration, IT support specialist, help desk, troubleshooting, problem-solving, hardware, software, network, security, project management

(phone number removed) #LI-GTT #LI-Onsite #gttjobs
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