IT Infrastructure Manager

Company:  Paladin Consulting, Inc
Location: Dallas
Closing Date: 04/12/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Title: Infrastructure Manager

Work Location: Dallas, TX (hybrid)

Duration: Contract to hire

Education/Experience Required: Minimum of 10 years working knowledge of Microsoft Window and Linux operating systems – with experience in Windows 2019/2022 & Red Hat version 8 & 9

Job Description:

The IT Server Manager position is a hands-on technical/management role. The IT infrastructure Manager is responsible for: managing IT technologies and a group of technical IT Infrastructure personnel, developing, and establishing IT infrastructure standards and procedures, and assigns work to the operations staff and the analysis, design, deployment, and operations of IT software and hardware systems supporting the business. This individual will work closely with the IT Leadership team and business units to ensure alignment with the company objectives. The ideal candidate must have both leadership and technical skills to effectively and efficiently manage IT Infrastructure technologies and personnel.

Responsibilities:

Manages and ensure optimum operations of all Windows, AIX, Oracle & Red Hat Linux server platforms to support client business priorities in its over five hundred branches.

Works with other IT leaders to research and deploy cost effective infrastructure capabilities that drive business value

Lead continuous improvement of the of company's Server platforms to improve efficiency, security, and uptime.

Establish service level metrics with domestic and international service providers to drive consistent delivery of quality service

Design and implement short- and long-term strategic plans to make certain server capacity meets existing and future requirements.

Assist the client Group of companies to design, manage, and implement industry-leading IT solutions via best practices, tools and automation

Works closely with Indirect Sourcing team on contracts and price negotiations

Maintains a knowledge and expertise in Infrastructure best practices and trends

Document plans, requests, activities and specifications and report on them

Develop, implement, and maintain policies, procedures, and associated training plans for engineering teams.

Practice server asset management via CMDB, and life cycle management and related documentation.

Provides "ownership” of problem thru final resolution and ability to identify root cause and put actions in place to prevent.

Perform cost-benefit and return on investment analyses for infrastructure systems to aid management in making implementation decisions.

Manage and ensure effectiveness of servers, and their associated operating systems and software. Responsible for on-site and off-site data centers.

Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base.

Oversee the administration of user accounts, permissions, and access rights in access management applications in alignment with best practice, SOX, and PCI regulations.

Develop skill of team and reinforce culture of continuous improvement though innovation and automation.

Skills & Qualifications:

Demonstrated leadership and personnel management skills.

Strong interpersonal, written, and verbal communications skills in English

BA/BS in Engineering or Computer Science strongly preferred

Minimum of 10 years working knowledge of Microsoft Window and Linux operating systems – with experience in Windows 2019/2022 & Red Hat version 8 & 9

Experience with VMware 8.X and SRM a plus

Working knowledge of network and load balancer equipment

Exceptional knowledge of current protocols and standards, including Active Directory, Windows and Red Hat Operating Systems, Group Policies, MS Exchange (O3654), Core Switching/Routing, SSL, Web Filtering, SAN, Virtualization, Disaster Recovery and Business Continuity

Strong vendor management skills with experience in an outsourced environment

Experience working with and leading cross-functional, geographically dispersed project teams and working within a hybrid internal and outsourced environment

Ability to manage multiple priorities and create effective delivery schedules based on business needs and technical requirements

Strong analytical and critical thinking skills

Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments

For more information or to view other opportunities, visit us at

Paladin Consulting is an EEOC employer.
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