Network Technician

Expired
Company:  LanceSoft Inc
Location: Secaucus
Closing Date: 29/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Pay range - $26.00 - $28.00 Hourly

Job Description

The patching cabling between network equipment and customer’s network

The installation of power cables from equipment to power supply in rack/cabinet/closet

The installation, troubleshooting, and de-installing network equipment

Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches, etc.)

Install, troubleshoot, and de-install Network General remote Sniffers

Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels

Act as interface between customer’s associates and management

Provide hardware break-fix services for network infrastructure

Perform onsite call-through, data, voice, website, and security testing

Perform back-up testing to ensure all systems are connected to the customer’s network as directed

Support carrier testing of circuits

Assist with facilities efforts

Power and uninterruptable power supply (UPS) restoral

Water problems

Emergency cooling restoration

Fire suppression exercises, restoration, and post fire events

Support inventory management activities

Receiving inventory

Tagging of assets

Tracking spares (crash kits)

Ordering inventory

Updating inventory records

Prepare and return damaged equipment

Act as an interface, as needed, between associates at the applicable location and centralized project/operations/MAC management

Requirements:

Must be proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testers

Requires experience in working in communications closets

Must be able to perform rack and stack activities

Must be able to safely lift heavy objects

Must understand cable patching processes and procedures

Must be familiar with 66 Block and 110 Block cross connect procedures

Must have a basic knowledge of data communications networking

Must be able to assist in troubleshooting issues

Must understand network terminology

Must be familiar with IP phone

Must be able to program Cisco phones

Must be able to install Avaya phones

Must be able to troubleshoot Avaya and Cisco phones

Requires good interpersonal communications skills

Must be able to explain technical issues in a way the customer will understand an issue

Must be able to interpret a customer’s issue in a way that will allow technician to facilitate a resolution

Requirements:

3-5 years of experience in data communications

Previous Data center experience

Racking and stacking of network devices

Cable patching

Physical layer troubleshooting

Equipment disposal activities

Pre-made Fiber install and testing

Experience with fluke testers

Familiar with 66 Block and 110 Block cross connect procedures

Proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testers

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