Company:
Diverse Lynx
Location: Washington Highlands
Closing Date: 21/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Position: Microsoft Dynamics 365 Commerce / Retail Techno-Functional consultant
Experience: 8+ years
Work Location: Washington DC or Wilmington, Delaware. Resource will have to work in night shift, if required (TBD)
Function:
This client-facing role requires good experience with Microsoft Dynamics 365 Commerce / Retail and excellent interpersonal skills. Must be client-focused, team oriented with exceptional communication skills.
Experience:.
8+ years of experience in leading and managing Microsoft Dynamics 365 Commerce / Retail support project
Experience of D365 Commerce / AX 20212 Retail implementations and support
Experience of rollouts, deployments, upgrade
Experience of code / fix push to EMPOS
Experience of setting up new stores, store migrations
Experience of SLA based support
Experience of configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station, MPOS
Experience of working on incident management tools like ServiceNow
Good exposure to Finance & SCM domains and industry knowledge
Flexible with work hours
Ability to manage requirements/scope and risks appropriately
Ability to identify risks, issues, find solution and plan/manage them
Good at client interactions, able to set & manage stakeholder expectation
Good presentation and communication skills
Good experience of working in multi-vendor environment
Should be okay with Onsite-Offshore Global Delivery Model
Travel as needed
Roles and Responsibilities
D365 HQ Enhancements (Code Fixes, Configuration) and testing in multiple environments and performing regression testing
MPOS, HQ and CSU deployment for changes, fixes and upgrades
MPOS (frontend) support
MPOS API Interfaces support
MPOS Customizations and extensions support and future enhancements
D365 HQ Interface support to with Client s Revenue Accounting systems
MPOS upgrades, enhancements (configuration, code fixes) and mass deployment across store network
Configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station, MPOS
Testing and Release management
Perform root cause analysis for issues
Creating or updating Technical design documents
Good at client interactions, able to set and manage stakeholder expectation
Ability to manage requirements or scope and risks appropriately
Ability to identify risks, issues, find solution and plan or manage them
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Experience: 8+ years
Work Location: Washington DC or Wilmington, Delaware. Resource will have to work in night shift, if required (TBD)
Function:
This client-facing role requires good experience with Microsoft Dynamics 365 Commerce / Retail and excellent interpersonal skills. Must be client-focused, team oriented with exceptional communication skills.
Experience:.
8+ years of experience in leading and managing Microsoft Dynamics 365 Commerce / Retail support project
Experience of D365 Commerce / AX 20212 Retail implementations and support
Experience of rollouts, deployments, upgrade
Experience of code / fix push to EMPOS
Experience of setting up new stores, store migrations
Experience of SLA based support
Experience of configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station, MPOS
Experience of working on incident management tools like ServiceNow
Good exposure to Finance & SCM domains and industry knowledge
Flexible with work hours
Ability to manage requirements/scope and risks appropriately
Ability to identify risks, issues, find solution and plan/manage them
Good at client interactions, able to set & manage stakeholder expectation
Good presentation and communication skills
Good experience of working in multi-vendor environment
Should be okay with Onsite-Offshore Global Delivery Model
Travel as needed
Roles and Responsibilities
D365 HQ Enhancements (Code Fixes, Configuration) and testing in multiple environments and performing regression testing
MPOS, HQ and CSU deployment for changes, fixes and upgrades
MPOS (frontend) support
MPOS API Interfaces support
MPOS Customizations and extensions support and future enhancements
D365 HQ Interface support to with Client s Revenue Accounting systems
MPOS upgrades, enhancements (configuration, code fixes) and mass deployment across store network
Configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station, MPOS
Testing and Release management
Perform root cause analysis for issues
Creating or updating Technical design documents
Good at client interactions, able to set and manage stakeholder expectation
Ability to manage requirements or scope and risks appropriately
Ability to identify risks, issues, find solution and plan or manage them
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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