Systems Analyst 2

I. DESCRIPTION OF SERVICES

Texas Health and Human Services Commission requires the services of 1 Systems Analyst 2, hereafter referred to as Candidate(s), who meets the general qualifications of Systems Analyst 2, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission.

All work products resulting from the project shall be considered "works made for hire" and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).

The Systems Analyst 2 contractor position is a part of HHSC IT Administrative Applications and will be involved in the implementation of a Grants Management System using Salesforce. This position will perform as a Salesforce Administrator and will be responsible for best practices in Salesforce configuration, support, and troubleshooting duties for the Grants Management System application. The position will create, modify, and deactivate user accounts, assigns user profiles, permission sets, and related activities in Salesforce. This role may be responsible for the deployment of Salesforce solutions, as needed. The Salesforce Administrator makes recommendations for improving processes and best practices based on analysis; creates and maintains documentation on processes, policies, application configuration, and maintenance of help-related materials for users. The position will lead, organize and maintain the security and efficiency of the Salesforce org. Works in collaboration with other team members and management. Oversees the production support of the Salesforce org and its environments.

II. CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements:

Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years
Required/Preferred
Experience

6
Required
Minimum of 6 (six) years of Salesforce administration or implementation experience.

4
Required
Minimum of 4 (four) years of experience in enterprise-level Salesforce projects using Agile (Scrum) software development methodologies.

4
Required
Minimum of 3 (three) years of experience with Software Development Lifecycle (SDLC) process, coding standards, change control, and version management.

1
Preferred
Preferred knowledge of application development, data, security and prioritization in the Salesforce platform.

1
Preferred
Preferred experience in Database/Analytics Systems development and deployment experience, as well as front-end visualization.

1
Preferred
Preferred Salesforce Administrator certification.