System Analyst

Company:  Crescens Inc.
Location: Tallahassee
Closing Date: 27/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Title: System Analyst

Location: Tallahassee, FL (Remote with occasional onsite meetings)

Duration: 12 months contract

Responsibilities:

The activities this candidate will be tasked with include, but are not limited to the following:

1. Analyzing defined business rules and functional requirements

2. Updating system documentation to ensure it reflects the current system version.

3. Evaluating enhancement requests and providing estimates

4. Designing technical solutions using the Visual Vault SaaS product

5. Creating test plans and test scripts to verify system modifications are error-free and perform

as designed.

6. Facilitating user acceptance testing

7. Documenting the results testing activities

8. Deploying software updates

Specific Knowledge, Skills and Abilities (KSAs)

The submitted candidate must be able to apply common knowledge, skills, and abilities in the

following areas:

Minimum Required KSAs:

1. Skilled at working with the Visual Vault SaaS product.

2. Experience with establishing and maintaining business process workflows.

3. Ability to construct effective test plans and test cases.

4. Ability to communicate business information effectively and in writing to users and

information technology personnel.

5. Ability to establish and maintain effective working relationships with others.

6. Ability to present ideas in business-friendly and user-friendly language.

7. Exceptionally self-motivated and directed.

8. Superior analytical and problem-solving skills

9. Excellent written and oral communication skills

10. Excellent interpersonal skills

11. Ability to write technical documentation.

12. Knowledge of OITS applications, infrastructure, and general business principles, practices, and procedures.

General Knowledge, Skills and Abilities (KSAs)

The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the

following areas:

1. Communication: Able to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management

presentations, etc.). Must have the ability to effectively listen and process information provided by others.

2. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy

expectations or resolve a problem.

3. Decision Making: Makes sound, well-informed, and objective decisions.

4. Flexibility: Is open to change, new processes (or process improvement), and new information.

Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships

with others.

5. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.

6. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations.

7. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate

alternative actions, and make recommendations as accordingly.

8. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.

Education and Certifications

Education: Bachelor's or Master's Degree in Computer Science, Information Systems, or other

related field. Or equivalent work experience. (Required)

Certifications: Microsoft Dynamics 365 Certification (Desired) and MS Dynamics Power Platform Certifications (Desired)
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