Company:
Verdant Infotech Solutions
Location: Copper Canyon
Closing Date: 21/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Title: Helpdesk/ Desktop Support Technician
Visa: USC and GC
Duration: Direct Hire
Location: Onsite - In Austin ( Need local)
Interview: 2 Videos
Need updated LinkedIn with pic
This one needs a little more senior person (3-4 years)
Think hungry to learn, add skills & experience, and be with a great company long term.
Client: Switch
Shift:
Normal day shift hours with some flexibility.
Rotating on call once every 5-7 weeks.
Requirements for this position:
Current A+ certification
2 years of IT support experience.
Experience with Windows OS support. Hardware break fix: laptops, desktops, monitors, network cabling, printers, etc.
Experience with ticketing system software. They use Jira and have a home grown application as well.
Providing helpdesk / remote support and onsite desktop support for a Windows environment. Entering and closing out trouble tickets in the ticketing system. Providing great customer service, follow up, reporting, and documentation.
Shefali Verma
Direct: (phone number removed)
5208 Windsor Ln, Copper Canyon, TX 75077
Title: Helpdesk/ Desktop Support Technician
Visa: USC and GC
Duration: Direct Hire
Location: Onsite - In Austin ( Need local)
Interview: 2 Videos
Need updated LinkedIn with pic
This one needs a little more senior person (3-4 years)
Think hungry to learn, add skills & experience, and be with a great company long term.
Client: Switch
Shift:
Normal day shift hours with some flexibility.
Rotating on call once every 5-7 weeks.
Requirements for this position:
Current A+ certification
2 years of IT support experience.
Experience with Windows OS support. Hardware break fix: laptops, desktops, monitors, network cabling, printers, etc.
Experience with ticketing system software. They use Jira and have a home grown application as well.
Providing helpdesk / remote support and onsite desktop support for a Windows environment. Entering and closing out trouble tickets in the ticketing system. Providing great customer service, follow up, reporting, and documentation.
Shefali Verma
Direct: (phone number removed)
5208 Windsor Ln, Copper Canyon, TX 75077
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