Operation Analyst (Data Center)

Company:  Experis
Location: Columbus
Closing Date: 04/12/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
As an Operation Analyst (Data Center), you will be part of the Technology division supporting Solutions Platform and Reliability organization. The ideal candidate will have excellent communication skills, the ability to work in a positive and contributing manner in a team environment, and good problem-solving/analysis and decision-making skills which will align successfully in the organization.

Job Title: Operation Analyst (Data Center)

Location: Columbus, OH 

Schedule: 2nd Shift (3:00 - 11:30pm) 

Pay Range: $30-35/hr. 

What's the Job?

Efficiently use the proper incident and change management processes and procedures to initiate the appropriate documentation, engage 2nd level support and notify the appropriate stakeholder and user community of incidents/changes that occur affecting the Data Center Infrastructure (IBM Mainframe, Linux, Unix and Windows platforms) with the possibility of impacting customers.

Support mainframe generated computer output in a distributed print environment.

Support the implementation and operation of infrastructure services including storage, network, capacity, database, and hardware support, and other IT infrastructure support services involving online services, Editorial Systems and Enterprise Business Systems into the production environment.

With general direction, leverage event management systems to monitor and maintain the availability and functionality of the  computing environment’s systems, network and applications. Assist in the creation and adoption of incident management procedures (60%)

Communicate effectively with IT support staff and users through various means (e.g., service management systems, telephone, email, communication software) to collect and disseminate information regarding the operational environment. (15%)

What's Needed?

College degree or equivalent experience.

IBM Mainframe experience (plus).

Linux/Unix experience. 

5 or more years of IT experience.

Must be willing to work 3rd shift position.

Microsoft Word and Excel experience.

Ability to lift 20 lbs.

What's in it for me?

Length of contract: 12 months (potential RTH after 4 months)

Candidates will have the option to work from home each week once they come up to speed, but not always on Mondays and/or Thursdays. WFH days will depend on what rotation schedule they are on.

Benefits (Medical, Dental, Vision) 

401k Match

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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