ServiceNow Systems Administrator

Company:  Mindteck
Location: Washington Highlands
Closing Date: 04/12/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description

We are seeking a Systems Administrator to join our team and help our client deliver dependable and secure IT services alongside comprehensive business service support that not only fulfills but surpasses customer expectations. This is a full-time, onsite, and long-term contract position.

The role encompasses a blend of project management, operations & maintenance (O&M), server upkeep, and the advancement of the client's existing ServiceNow Deployment.

What You'll Do

Administer, develop, test, implement, and maintain the operating system and related software

Establish and enforce computer operation standards for hardware-software compatibility

Resolve software, operating system, and networking issues

Schedule and monitor system backups and perform data recoveries when necessary

Recommend hardware and software enhancements

Schedule, plan, and execute system upgrades

Configure various hardware devices

Provide technical support to system users

What You'll Need

Required:

Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field

A minimum of 3 years of experience in systems administration or related field

Proven track record with ServiceNow platform management, including ITSM, Security Operations, Strategic Portfolio Management, IT Operations, and IT Asset Management modules

Experience with system migrations and quality assurance testing

Proficiency in ServiceNow administration and development

Strong understanding of IT service management and business processes

Excellent problem-solving and project management skills

Ability to handle multiple tasks and prioritize effectively

Strong communication skills and the ability to work collaboratively

Preferred:

ServiceNow System Administrator Certification is highly preferred

Physical Demands:

Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

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