Director Product Management - GTM Transformation Product Leader (Dynamics CRM)

Company:  ServiceNow
Location: Orlando
Closing Date: 04/12/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description

About Digital Technology:

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.

We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. 

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them. 

What you get to do in this role:

Lead technical product strategy for the Digital Technology Sales Transformation products, including Dynamics CRM,?that?sets us up for success as we?look to grow?to $20B+ in?revenue 

Lead technical product execution for strategic initiatives in partnership with digital technology and business organization 

Drive large cross-functional programs that require balancing risks and achieving aggressive deadlines 

Work cross functionally to define a north star vision for CRM and GTM products with strategy of delivery and execution 

Provide critical insights and up-to-date status to our executive team (including our CTO and CDIO) so they can make informed decisions on program prioritization and resource allocations 

Provide direction to employees so they can deliver business outcomes and achieve their career growth objectives 

Communicate?product?priorities?and build?consensus 

Assume leadership responsibilities as an?accountable owner who is committed?to the outcome regardless of the role or?organizational?boundaries 

Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction 

Communicate complex problems into easily understood requirements and provide solutions 

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