Company:
University of Maryland Medical System
Location: Columbia
Closing Date: 04/12/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description
General Summary
Responsible for performing complex work analyzing business processes and workflows, identifying areas for improvement, and recommending solutions to increase efficiency and productivity of the applications supported. Serve as subject matter expert for Infor and related systems, including understanding system functionality, integration points, updates, and limitations. Work closely with stakeholders across the organization and mentor team members in performing these functions. Work is performed under limited supervision. Direct report to the Director, Business Applications.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Serve as point of contact to users of supported business applications, and work toward the resolution of complex application problems.
Work with stakeholders to gather and document business requirements and translate them into detailed functional specifications.
Collaborate with cross-functional teams to develop and implement solutions to improve business processes and workflows.
Conduct system testing, including creating test cases and executing test plans.
Troubleshoot system issues and work with vendors to resolve technical problems.
Provide end user support and training, including creating user manuals and documentation.
Maintain current knowledge of emerging technology, industry best practices and organizational changes related to the business partners supported.
Establish and maintain relationships with key stakeholders to ensure a deep understanding of their needs and requirements.
Manage assigned projects including project planning, resource allocation, and budget management.
Perform other duties as assigned.
General Summary
Responsible for performing complex work analyzing business processes and workflows, identifying areas for improvement, and recommending solutions to increase efficiency and productivity of the applications supported. Serve as subject matter expert for Infor and related systems, including understanding system functionality, integration points, updates, and limitations. Work closely with stakeholders across the organization and mentor team members in performing these functions. Work is performed under limited supervision. Direct report to the Director, Business Applications.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Serve as point of contact to users of supported business applications, and work toward the resolution of complex application problems.
Work with stakeholders to gather and document business requirements and translate them into detailed functional specifications.
Collaborate with cross-functional teams to develop and implement solutions to improve business processes and workflows.
Conduct system testing, including creating test cases and executing test plans.
Troubleshoot system issues and work with vendors to resolve technical problems.
Provide end user support and training, including creating user manuals and documentation.
Maintain current knowledge of emerging technology, industry best practices and organizational changes related to the business partners supported.
Establish and maintain relationships with key stakeholders to ensure a deep understanding of their needs and requirements.
Manage assigned projects including project planning, resource allocation, and budget management.
Perform other duties as assigned.
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