Implementation Specialist (MarianaTek)

Job Description

Reporting into the Onboarding Manager, you’ll help us launch new clients onto our platform, giving every client a seamless experience. This role will lead client contact during the onboarding process and ensure a successful launch onto the Mariana Tek platform.  Some of the other responsibilities you’ll have:

Manage onboarding processes from start to finish.

Spearhead all client communications.

Translate client needs into actionable solutions that can be implemented via the Mariana Tek platform.

Consult clients on technical best practices and advise proposed solutions that fully leverage the Mariana Platform.

Configure platform settings based on client specifications with high levels of accuracy. 

Create mobile applications for clients by working and communicating with our Engineering team.

Assist with onboarding process improvements.

Conduct quality assurance testing of client websites and Mariana Platform configurations.

Analyze data using Excel to facilitate testing and validate success.