Company:
TherapyNotes.com
Location: Horsham
Closing Date: 18/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
About Us
TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care.
We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference!
Position Description
Join the TherapyNotes team as a Systems Administrator and take your tech skills to the next level! We’re on the lookout for someone with a sharp eye for detail and a curious mindset to push boundaries and rethink the ordinary. In this role, you'll be the backbone of our cloud server environment, ensuring seamless operations while serving as the go-to expert for escalated helpdesk challenges. If you're ready to make an impact and thrive in a dynamic, fast-growing tech environment, this could be your next adventure!
Requirements
BS degree in Information Systems, Engineering, or equivalent
3+ years experience managing Microsoft desktop and server environments
Preferred Microsoft Certified: Azure – Fundamentals, Microsoft Certified: Azure Administrator, MCSE certifications or equivalent experience
Proficiency supporting cloud-based compute and storage solutions (Entra (Azure) preferred)
Proficiency in Microsoft technologies such as Azure, Microsoft365, Azure AD/AADDS, Active Directory Domain Services, Windows 11, Windows Server 2019+, DHCP, DNS, Autopilot
Proficiency in Linux server systems administration such as RedHat, CentOS, and Debian
Proficiency in programming languages (e.g., SQL, PowerShell, JQL)
Proficiency with Mac products (e.g., macOS/iOS/iPadOS, JAMF, ABM)
Proficiency with Atlassian products such as Jira and Confluence
Experience with ITIL and/or ITSM principles a plus
Ability to manage diverse activities simultaneously, delivering on commitments and operating with speed, accuracy, and strong judgment
Strong project management skills and detail-oriented
Responsibilities
Provides 1st and 2nd level cloud-based, remote and on-site support for the server and desktop environment
Ensures all infrastructure solutions and operational activities adhere to the security and operating policies established by the organization
Participates in engineering innovation projects that push the organization forward
Performs recurring IT operational tasks and proactively validates environment health
Reports and escalates support trends in order to improve service delivery
Identifies opportunities for improving service delivery or the health of the environment through process improvement and/or continual development of runbooks
Provides on-call coverage for production support and other duties as required
Benefits
Competitive annual salary - $(phone number removed)
Employer sponsored health, dental, vision, life, and disability insurance
Retirement plan with company contribution
Annual company profit sharing
Personal development/training budget
Open, collaborative work environment
Extensive 2-week onboarding plan
Comprehensive mentorship program
#LI-Hybrid
#LI-PL1
TherapyNotes, LLC is an Equal Employment Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.
10/11/2024
TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care.
We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference!
Position Description
Join the TherapyNotes team as a Systems Administrator and take your tech skills to the next level! We’re on the lookout for someone with a sharp eye for detail and a curious mindset to push boundaries and rethink the ordinary. In this role, you'll be the backbone of our cloud server environment, ensuring seamless operations while serving as the go-to expert for escalated helpdesk challenges. If you're ready to make an impact and thrive in a dynamic, fast-growing tech environment, this could be your next adventure!
Requirements
BS degree in Information Systems, Engineering, or equivalent
3+ years experience managing Microsoft desktop and server environments
Preferred Microsoft Certified: Azure – Fundamentals, Microsoft Certified: Azure Administrator, MCSE certifications or equivalent experience
Proficiency supporting cloud-based compute and storage solutions (Entra (Azure) preferred)
Proficiency in Microsoft technologies such as Azure, Microsoft365, Azure AD/AADDS, Active Directory Domain Services, Windows 11, Windows Server 2019+, DHCP, DNS, Autopilot
Proficiency in Linux server systems administration such as RedHat, CentOS, and Debian
Proficiency in programming languages (e.g., SQL, PowerShell, JQL)
Proficiency with Mac products (e.g., macOS/iOS/iPadOS, JAMF, ABM)
Proficiency with Atlassian products such as Jira and Confluence
Experience with ITIL and/or ITSM principles a plus
Ability to manage diverse activities simultaneously, delivering on commitments and operating with speed, accuracy, and strong judgment
Strong project management skills and detail-oriented
Responsibilities
Provides 1st and 2nd level cloud-based, remote and on-site support for the server and desktop environment
Ensures all infrastructure solutions and operational activities adhere to the security and operating policies established by the organization
Participates in engineering innovation projects that push the organization forward
Performs recurring IT operational tasks and proactively validates environment health
Reports and escalates support trends in order to improve service delivery
Identifies opportunities for improving service delivery or the health of the environment through process improvement and/or continual development of runbooks
Provides on-call coverage for production support and other duties as required
Benefits
Competitive annual salary - $(phone number removed)
Employer sponsored health, dental, vision, life, and disability insurance
Retirement plan with company contribution
Annual company profit sharing
Personal development/training budget
Open, collaborative work environment
Extensive 2-week onboarding plan
Comprehensive mentorship program
#LI-Hybrid
#LI-PL1
TherapyNotes, LLC is an Equal Employment Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.
10/11/2024
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