Production / Technical Support

Company:  Genesis10
Location: Plano
Closing Date: 30/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Genesis10 is currently seeking a Production / Technical Support with our client in the financial industry located in Plano, TX and Chicago, IL. This is a 12 + month contract position.

Responsibilities:

Support Major Incidents by adjusting existing or instrumenting new monitoring to address monitoring deficiencies

Support Problem Management's enterprise root cause analysis (RCA) processes 

Capture technical information from the relevant stakeholders and synthesize it into useful information in various formats for senior management 

Participate in On-Call support as needed

Requirements:

Bachelor's Degree or in Computer Science, Engineering or Mathematics Exposure to basic statistics and applications (Master's Degree preferred)

Experience working with Splunk 

Experience working in Agile practices 

5+ years of experience as a Site Reliability Engineer, Production Engineer or Backend Software Engineer for web-scale or similar platforms

Understanding of Unix/Linux systems from kernel to shell and beyond, taking in system libraries, file systems, and client-server protocols along the way

Deployment tool e.g. puppet / chef / BladeLogic / AutoSys Database e.g. SQL or NO SQL

Exposure to any Big Data / Monitoring platforms Coding experience in one or more of Python, Bash, Go or Java

Experience building or operating high performance distributed systems

Knowledge of technical excellence with continuous delivery, automated testing, security methodologies, system performance, and disaster recovery concepts

Capable of navigating through a product outage, skilled in identifying performance bottlenecks, spotting anomalous system behavior, and figuring out the root cause of incidents 

Strong ability to use independent judgment to make sound, justifiable decisions and take action to solve problems

Strong problem-solving skills and ability to work independently or in team settings on complex production issues

Pay Range: $30.83 - $38.83

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. 

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.  Benefits of Working with Genesis10: 

•    Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. 

•    The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. 

•    Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) 

•    Behavioral Health Platform 

•    Medical, Dental, Vision 

•    Health Savings Account 

•    Voluntary Hospital Indemnity (Critical Illness & Accident) 

•    Voluntary Term Life Insurance 

•    401K 

•    Sick Pay (for applicable states/municipalities) 

•    Commuter Benefits (Dallas, NYC, SF) 

•    Remote opportunities available 

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. 

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Apply Now
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