Sr. Software Engineer, Customer Success

Company:  Lynx Software Technologies
Location: San Jose
Closing Date: 21/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Overview: 

 

Sr Software Engineer customer success is a key technical resource who ensures that the Lynx product implementations can be successfully deployed and supported end to end. It is a customer-facing role requiring excellent communication skills collaborating with various internal and external teams, responsible for developing and supporting Lynx products that meet customers’ requirements. 

Requirements

Required Skills/Education 

 

BS/MS in Computer Science/EE plus a minimum of 8 years of experience  

Proficiency in Unix/Linux internals, C programming, device drivers 

Strong Knowledge of Intel/ARM/PowerPC Architectures 

Experience with any RTOS, Debug tools & Virtualization/Hypervisor  

Good debugging skills  

Knowledge of Agile software development lifecycles 

Excellent communication and presentation skills 

Strict adherence to processes as well as attention to detail  

US citizens or green card required for this position. 

Specific job responsibilities: 

 

Ability to learn quickly and understand all Lynx hypervisor and RTOS products. 

Multiple system architecture with virtualization (x86 and ARM). 

New hardware bring up with Lynx hypervisor and RTOS. 

Kernel Design, develop, deploy, maintain and support. 

Strong knowledge of hypervisors and virtualization technologies (experience in VMware, Hyper-V, KVM or Xen is a plus).? 

Experience with x86 and/or ARM architectures.? 

Proficiency in C and assembly programming language. 

Discuss with the customers in understanding their requirements, interpret and document.  

Identify the appropriate solutions to solve customer problems  

Implement and deliver Proof of Concepts (POCs)  

Cross-functional interaction with Sales, Pre-Sales, Engineering, and Technical Support teams 

Knowledge of DO-178C certification.  

Benefits

Medical

Dental

Vision

401k

401k Match

Flexible hours

Flexible PTO

Lynx Software Technologies, Inc. company is an Equal Opportunity Employer. We base our employment decisions entirely on business needs, job requirements, and qualifications—We have zero tolerance for any kind of discrimination, and we are looking for candidates who share those values. Here at Lynx, it is our mission to create and sustain a diverse, equitable, and inclusive environment, no matter what an employee's: Ethnicity, sexual orientation, gender identity, physical ability, religion, age, marital status, socioeconomic status, national origin, veteran status thus providing a positive work employee experience.

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