Oracle Appl Support w/Ellucian Banner (Enterprise Resource System)

Responsibilities

35% Provide technical leadership to the University's enterprise resource system and the integration of third-party systems. Direct and manage multiple programming projects using the Commonwealth's Project Management practices and policies, including Microsoft Project, initiating, planning, executing, monitoring/controlling, and closing projects. Proactively and effectively communicate resource constraints, project status, and issues to peers and management. Communicate effectively with technical staff both orally and in writing.

20% Plan, organize and manage programming and application maintenance/development of Ellucian Banner Enterprise Resource system and third-party systems. Coordinate all programming activities of the unit to meet project deadlines and established budgets. Prioritize and schedule work. Define system scope/objectives; determine the extent of programming/coding required; establish estimates for project completion and implement solutions to problems. Prepare detailed technical specifications, instruct, direct, and review project team members' work to ensure compliance with standards/specifications.

15% Meet with application managers/team leads/functional administrators to discuss application and system requirements, specifications, estimates, and timelines to support resources defining data input/output requirements and including internal checks/controls. Provide customer support by helping resources resolve issues in a customer-friendly manner, ensuring resources create user documentation, maintaining application and functional business process knowledge, proactively sharing information, and providing timely feedback on project process. Provide recommendations on business process improvements.

15% Provide leadership to programming staff members on optimum performance levels. Schedule and prioritize work assignments. Provide advice and instruction to programming staff in resolving complex programming problems

10% Serve as the Application System Administrator for the Oracle database in pre-production, test, development, and production environments. Perform software administration, including installation, upgrades, patches, and maintenance for database and Banner application software. Work closely with the DBA, Ellucian, and IT staff to develop, implement, and provide ongoing support for the Banner ERP system. Diagnoses, troubleshoots, consults, and resolves problems with complex systems in an enterprise database/web server environment. Assist with the development and software coding for operating systems (i.e., Unix/Red Hat) and system utilities in support of the environment

5% Perform other duties as assigned by the Application Services Manager, Deputy CIO for IT Operations, or CIO.

About Us:

InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.