Company:
Spring Venture Group
Location: Kansas City
Closing Date: 24/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description
OVERVIEW
The System Engineer III / Tech Lead has oversight and responsibility for the planning, installation, maintenance, system backup, recovery and troubleshooting of Spring Venture Group’s Infrastructure, including network, servers, operating systems, applications, desktops, laptops, and related software.
This person would be working primarily remote, making occassional visits to the KC office.
ESSENTIAL DUTIES
The essential duties for this role include, but are not limited to:
Design, implement, manage, secure, and support network, server and storage hardware devices as well as server software and SAS applications.
Design, implement, manage, and support user device management solutions
Design, develop, test, and implement automated solutions using the appropriate scripting, coding standards, and best practices
Manage relationships with key vendors and third party service providers to coordinate installations, upgrades, maintenance, and testing of infrastructure.
Complete required system audits and security tasks, such as vulnerability mitigation associated with infrastructure within given SLA.
Support office building physical servers, network, and wifi.
Enhance and improve system monitoring and alerting capabilities as needed to verify the integrity and availability of all hardware, server resources, systems, backups, and key services.
Troubleshoot hardware and software errors by running diagnostics, reviewing system and applications logs, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Works independently on projects & matters of higher complexity and provides project leadership and oversight.
Research and recommend innovative approaches for System Engineering tasks. Identify approaches that leverage our resources and provide economies of scale.
Provide coaching, guidance, and peer review of changes for System Engineer I and II teammates.
Participates in and/or leads in training and professional development sessions as applicable.
Lead research efforts to identify technology solutions for enterprise projects related to servers, end user computing, user access, and networking as requested.
Leads by example and helps hold the team accountable to consistent Agile processes and currency of agile tracking systems.
Proactively communicates and collaborates w/ team, stakeholders, and tech department to share knowledge, champion ideas, and drive improvement action.
Analyze and enhance company processes, procedures, and system standards. Produce associated documentation, knowledge base articles, and other resources related to System Engineering and the security of responsible systems.
Track, follow up, and resolve all assigned incidents and assess system outages; Provide analysis to IT Leadership on opportunities for improvement and preventative action.
Participate in on-call rotations and triage or resolve critical production issues.
OVERVIEW
The System Engineer III / Tech Lead has oversight and responsibility for the planning, installation, maintenance, system backup, recovery and troubleshooting of Spring Venture Group’s Infrastructure, including network, servers, operating systems, applications, desktops, laptops, and related software.
This person would be working primarily remote, making occassional visits to the KC office.
ESSENTIAL DUTIES
The essential duties for this role include, but are not limited to:
Design, implement, manage, secure, and support network, server and storage hardware devices as well as server software and SAS applications.
Design, implement, manage, and support user device management solutions
Design, develop, test, and implement automated solutions using the appropriate scripting, coding standards, and best practices
Manage relationships with key vendors and third party service providers to coordinate installations, upgrades, maintenance, and testing of infrastructure.
Complete required system audits and security tasks, such as vulnerability mitigation associated with infrastructure within given SLA.
Support office building physical servers, network, and wifi.
Enhance and improve system monitoring and alerting capabilities as needed to verify the integrity and availability of all hardware, server resources, systems, backups, and key services.
Troubleshoot hardware and software errors by running diagnostics, reviewing system and applications logs, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Works independently on projects & matters of higher complexity and provides project leadership and oversight.
Research and recommend innovative approaches for System Engineering tasks. Identify approaches that leverage our resources and provide economies of scale.
Provide coaching, guidance, and peer review of changes for System Engineer I and II teammates.
Participates in and/or leads in training and professional development sessions as applicable.
Lead research efforts to identify technology solutions for enterprise projects related to servers, end user computing, user access, and networking as requested.
Leads by example and helps hold the team accountable to consistent Agile processes and currency of agile tracking systems.
Proactively communicates and collaborates w/ team, stakeholders, and tech department to share knowledge, champion ideas, and drive improvement action.
Analyze and enhance company processes, procedures, and system standards. Produce associated documentation, knowledge base articles, and other resources related to System Engineering and the security of responsible systems.
Track, follow up, and resolve all assigned incidents and assess system outages; Provide analysis to IT Leadership on opportunities for improvement and preventative action.
Participate in on-call rotations and triage or resolve critical production issues.
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