Scrum Master-Remote

Information Technology is responsible for the effective development, delivery and operation of computing and information services. Anticipates, plans and delivers IT solutions and strategy which enable business value.

Accountabilities

• Guiding the team and organization on how to adopt agile practices and values to delight customers

• Coaching team in self-organization, cross-functionality and Team Based Solutioning (TBS)

• Coaching team and stakeholders to understand and embrace empirical product development

• Protecting the autonomy of the team, allowing for self-organization without outside influence

• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment

• Supporting and educating the Product Owner, especially on value management practices for effective Product Backlog refinement & prioritization practices

• Building trust and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving

• Facilitating getting the work done without coercion, assigning, or dictating the work

• Facilitating discussion, decision making, and conflict resolution

• Assisting with internal and external communication, improving transparency, and radiating information

• Observing team interactions, and calls out observations as an opportunity for feedback and learning (as appropriate)

• Encouraging and enabling open and honest communication among the team members, including the Product Owner

• Facilitating the assessment of team maturity and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization

• Providing all support to the team using a servant leadership style whenever possible, and leading by example

• Working with other Agile Team Facilitator(s) to increase the effectiveness of agile adoption within

Key qualities:

• Lean & Agile Mindset

• Servant-Leader

• Facilitator

• Observant

• Influence without Authority

• Emotional Intelligent

• Systems Thinker

• Lead by Example

• Mentor

Skills:

Qualifications

• Strong analytical, problem solving, organizational, and planning skills

• Proficient PC skills; including working knowledge of Microsoft Office products

• First level Scrum Master certification (CSM, PSM I) preferred

• Experience playing the Scrum Master role for a software development team that was diligently applying agile values, principles, and practices

• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

• Excellent communication and mentoring skills

• Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burn down techniques, numerous Retrospective formats, handling bugs, etc.)

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

• May contribute to the development of policies and procedures

• Works on complex projects of large scope

• Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives

• Completes work independently receives general guidance on new projects

• Work reviewed for purpose of meeting objectives

• May act as a mentor to less experienced colleagues