Job Title: IT - Technology Lead | Infrastructure Security | IT Service Management-Infosys

Company:  ASCII Group
Location: Los Angeles
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Details:

Job title: Technology Specialist - IT Service, Support and Operations

Work Location with Zip code: Los Angeles, CA 90066

Duration of the project: 6-12 Months

· This role requires any travel (Yes/No): NO

· Please confirm if this would be onsite from day one OR Initial remote for 2-3 months and then expect the candidate to work from the office OR 100% Remote: Onsite from day one

· Is this a 100% remote role? NO

· Minimum years of experience required: 4-6 years relevant experience

· Are you OK with H1B candidates: Yes

· Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview

· Education Qualification required: BE

Detailed Job Description:

Bachelor's or higher degree in Computer Science, Software Engineering, or related field.

Minimum 4-6 years relevant experience in Sports Operations.

Must have a good general understanding of all Sports (MLB, NBA, NFL, NHL, Soccer, Cricket, GOLF, Tennis, as well as other professional sports)

Must be flexible to support day, evening, and overnight shifts, to include weekends and holidays

Experience in Media distribution or other related industry in operations or continuous improvement

Knowledge of video processing components, Broadcast and Streaming operations

Experience with troubleshooting, systems analysis, and data analysis

Knowledge of ITIL (Incident / Problem / Change management) practices

Experience with event-based monitoring and navigation of tools (such as ServiceNow, Moogsoft, Ineoquest, etc.) to analyze and identify faults

Excellent verbal and written communication, interpersonal, and organizational skills

Ability to multitask and make decisions and work under high stress situations

Attention to detail and completing work with high degree of accuracy
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