Company:
Living Room LA
Location: Los Angeles
Closing Date: 21/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Living Room
A home away from home where creatives celebrate music, art, design and culture. We are a private membership club open to members and their guests only.
The Role
At Living Room, the AV/IT Manager is responsible for managing budgets, oversight for all local IT requests, management of a team, coordination, oversight, and strategic guidance of the third parties. As the AV/IT Manager, you will have extensive technical knowledge of how-to set up, install, troubleshoot, and break down audio visual equipment including cameras, microphones, projectors, and monitors. The AV/IT Manager is also responsible for the management of scheduled productions, purchasing new equipment, monitoring existing inventory, and the day-to-day operations. The AV/IT Manager will also assist the Head of AV/IT with end user support, managing of AV and IT systems including but not limited to the networking systems, email system, app support, access control, security cameras. and AV and lighting control systems.
A successful AV/IT Manager will Collaborate with event coordinators and clients to understand AV requirements and design and implement AV solutions tailored to specific event needs, including sound, lighting, projection, and video. Lead the setup, operation, and teardown of AV systems for events. Supervision and scheduling of AV technicians and freelance or contract AV professionals, providing training and guidance on equipment usage and troubleshooting In addition to client billing and invoicing, keeping up to date on new technology and equipment as it's introduced to the market, and renting additional equipment when necessary for screenings, podcast recordings, or member/private events.
Essential Functions
AV/IT Manager
Ensure all users benefit from timely help, effective technology solutions, efficient internet access, and continually assess needs and requirements.
Organize support, troubleshoot, and coordinate repair of IT equipment and networks and AV systems
Establish relationships with technology partners, manage their performance, and understand how to use these partnerships to efficiently achieve business technology goals
Manage departmental budget and track spending on equipment and staff.
Maintain a thorough understanding of available technology and innovative research solutions and new releases.
Provide technical support to end-users and provide an escalation path for the support team.
Well versed in Apple products and iOS
Responsible for overseeing all audio-visual (AV) and technical operations during events, ensuring seamless execution of sound, lighting, video, and presentation systems. This individual will lead a team of AV technicians and freelance Av professionals, work closely with event planners, and ensure that all equipment is properly maintained, set up, and operated to meet the needs of clients and events.
Provide on-site client support during events to ensure satisfaction with AV services.
All other duties as assigned
Technology Skills
Strong experience with macOS and iOS operating systems
Experience with macOS management software such as Jamf
Familiarity with macOS security Software such as VMware Carbon Black, Cisco Umbrella
Understanding of directory services such as Okta
Familiarity and understanding of networking concepts, strategy, and Cisco Meraki equipment
Familiarity and understanding of Windows Server OS and Amazon Web Services
Expertise in audio, video, and lighting systems.
Knowledge of AV control software and digital soundboards.
Requirements
Minimum of 3+ years' experience in a similar role or capacity.
Detail oriented and ability to multitask, under pressure and trouble shoot quickly in a fast-paced environment.
Technically competent and confident to support the above technologies.
Flexible schedule to work nights and weekends as needed.
Strong verbal and written communication skills.
Computer Science or related Degree preferred. CTS (Certified Technology Specialist) or similar certifications. AVID, Dante, or other specialized AV certifications.
An essential part of the job is being available on a flexible schedule and being willing to work outside “office hours”. For example, nights, weekends and holidays (as needed and when applicable). This may or may not be required on a regular basis, but is mandatory when required by the business
Benefits
Why Join
100% Healthcare coverage including Dental and Vision, it’s part of our commitment to you
Wellness Benefits for a balanced lifestyle
Competitive 401k match for your financial future
Unlimited PTO for salaried members, because you deserve it
Career Growth opportunities that empower you
Leader in Development Program
Learning & Development for your growth with us
Immersive Trainings that nurture your talents
Fun and Exciting Team Member Events that build bonds
Free Team Member Meals to fuel your creativity
Our Team Culture
At Living Room, we are deeply passionate about our work and we believe that hospitality is a noble pursuit because it’s fundamentally human and an ideal worth chasing. We seek out those that share these beliefs as an inherent second nature and our team member culture is how we bring this idea to life. Our guiding pillars- Be Human, Be Curious, Be Empathetic, Be Soulful, and Be Honest demand that we embody these values in all that we do.
Living Room
A home away from home where creatives celebrate music, art, design and culture. We are a private membership club open to members and their guests only.
The Role
At Living Room, the AV/IT Manager is responsible for managing budgets, oversight for all local IT requests, management of a team, coordination, oversight, and strategic guidance of the third parties. As the AV/IT Manager, you will have extensive technical knowledge of how-to set up, install, troubleshoot, and break down audio visual equipment including cameras, microphones, projectors, and monitors. The AV/IT Manager is also responsible for the management of scheduled productions, purchasing new equipment, monitoring existing inventory, and the day-to-day operations. The AV/IT Manager will also assist the Head of AV/IT with end user support, managing of AV and IT systems including but not limited to the networking systems, email system, app support, access control, security cameras. and AV and lighting control systems.
A successful AV/IT Manager will Collaborate with event coordinators and clients to understand AV requirements and design and implement AV solutions tailored to specific event needs, including sound, lighting, projection, and video. Lead the setup, operation, and teardown of AV systems for events. Supervision and scheduling of AV technicians and freelance or contract AV professionals, providing training and guidance on equipment usage and troubleshooting In addition to client billing and invoicing, keeping up to date on new technology and equipment as it's introduced to the market, and renting additional equipment when necessary for screenings, podcast recordings, or member/private events.
Essential Functions
AV/IT Manager
Ensure all users benefit from timely help, effective technology solutions, efficient internet access, and continually assess needs and requirements.
Organize support, troubleshoot, and coordinate repair of IT equipment and networks and AV systems
Establish relationships with technology partners, manage their performance, and understand how to use these partnerships to efficiently achieve business technology goals
Manage departmental budget and track spending on equipment and staff.
Maintain a thorough understanding of available technology and innovative research solutions and new releases.
Provide technical support to end-users and provide an escalation path for the support team.
Well versed in Apple products and iOS
Responsible for overseeing all audio-visual (AV) and technical operations during events, ensuring seamless execution of sound, lighting, video, and presentation systems. This individual will lead a team of AV technicians and freelance Av professionals, work closely with event planners, and ensure that all equipment is properly maintained, set up, and operated to meet the needs of clients and events.
Provide on-site client support during events to ensure satisfaction with AV services.
All other duties as assigned
Technology Skills
Strong experience with macOS and iOS operating systems
Experience with macOS management software such as Jamf
Familiarity with macOS security Software such as VMware Carbon Black, Cisco Umbrella
Understanding of directory services such as Okta
Familiarity and understanding of networking concepts, strategy, and Cisco Meraki equipment
Familiarity and understanding of Windows Server OS and Amazon Web Services
Expertise in audio, video, and lighting systems.
Knowledge of AV control software and digital soundboards.
Requirements
Minimum of 3+ years' experience in a similar role or capacity.
Detail oriented and ability to multitask, under pressure and trouble shoot quickly in a fast-paced environment.
Technically competent and confident to support the above technologies.
Flexible schedule to work nights and weekends as needed.
Strong verbal and written communication skills.
Computer Science or related Degree preferred. CTS (Certified Technology Specialist) or similar certifications. AVID, Dante, or other specialized AV certifications.
An essential part of the job is being available on a flexible schedule and being willing to work outside “office hours”. For example, nights, weekends and holidays (as needed and when applicable). This may or may not be required on a regular basis, but is mandatory when required by the business
Benefits
Why Join
100% Healthcare coverage including Dental and Vision, it’s part of our commitment to you
Wellness Benefits for a balanced lifestyle
Competitive 401k match for your financial future
Unlimited PTO for salaried members, because you deserve it
Career Growth opportunities that empower you
Leader in Development Program
Learning & Development for your growth with us
Immersive Trainings that nurture your talents
Fun and Exciting Team Member Events that build bonds
Free Team Member Meals to fuel your creativity
Our Team Culture
At Living Room, we are deeply passionate about our work and we believe that hospitality is a noble pursuit because it’s fundamentally human and an ideal worth chasing. We seek out those that share these beliefs as an inherent second nature and our team member culture is how we bring this idea to life. Our guiding pillars- Be Human, Be Curious, Be Empathetic, Be Soulful, and Be Honest demand that we embody these values in all that we do.
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