Company:
Pillar Innovations
Location: Altoona
Closing Date: 20/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
About Us:
Pillar Innovations is an Industrial Solutions and Service Company with over 15 years of experience in the Energy, Mining, Manufacturing, Industrial Construction, Aggregate, and Renewables Industries. The Corporate Headquarters are located in Grantsville, MD with several offices throughout the country.
Position Overview:
Welcome to the role of Cable Installer Technician. In this position, you will travel to residential homes for service calls. This person must be reliable and organized to install equipment, inspect and troubleshoot cable equipment, and set up internet networks. This position will provide written and verbal instructions to customers on how to operate systems, remote controls, and other equipment, as well as document all tasks performed at each service appointment.
What You'll Do:
Install, maintain, and repair cable infrastructure
Perform maintenance on existing cabling systems
Safely perform work in communication spaces
Operate basic hand tools (Cordless Drill, Hammer, Wrench, Socket Set)
Test newly installed or relocated cables according to company specifications
Identify and removing redundant cabling
Install televisions, routers, and internet technology devices
Troubleshoot issues with the cable network
Install cable support structures such as j-hooks, cable racks, and innerduct
Ensure all cables are tied and bundled in a secure and organized manner
Utilize mobile customer software for job schedules, work orders, tracking, etc.
Assist with worksite housekeeping duties and equipment inspections
Complete paperwork such as timesheets, checklists, vehicle inspection reports, and service orders
Provide roadway flagging support for the operation to include obtaining Flagger Certification
Learn to recognize general safety hazards and electrical-specific hazards such as missing and or degraded parts and hardware
Train and mentor lesser experienced Cable Installer Technicians
What You'll Bring:
1-2 years’ experience as a cable technician preferred
Valid driver’s license is required
Basic knowledge of fiber optics and coax applications and network infrastructure
Strong knowledge of mathematics, science, and electrical systems preferred
Ability to install internet and television equipment and cabling both in home and outside (underground, on poles, etc.)
Strong communication and interpersonal skills
Demonstrated ability to effectively communicate and navigate various customer service situations
Skilled in interacting with clients/homeowners in a friendly and professional manner
Proficient in independently diagnosing, troubleshooting, and fixing any problems that may arise
Ability to identify independent colors and learn color codes
Willingness to train on company-specific technical equipment
Ability to work at heights on a ladder
Ability to work under minimal supervision
Proficient with utilizing mobile apps for work duties
Experience operating small equipment preferred (i.e., forklift, bobcat, telehandler, skid steer, etc.)
Leadership ability preferred
Working Conditions
Stand or kneel for extended periods of time
Walk / use hands to finger, handle or feel objects, tools or controls / reach with hands and arms / climb ladders and stairs / crawl
Climb poles; carry, set-up and extend ladders weighing up to 65 pounds, as well as work with confidence on ladders and utility poles at heights of up to 60 feet in the air to perform tasks in communications spaces
Work indoors, outdoors, and underground in various weather conditions
Perform work in confined spaces
Able to walk long distances
Able to lift up to 65 pounds without assistance
How We'll Support You:
Perks/Benefits
Comprehensive Benefits
Health/Life insurance
401(k) retirement plan
Short/Long term disability
Paid time off and holidays
Paid lodging, per diem, and transportation provided for out-of-town work
Employee focused work environment
On-the-job mentoring and training
Internal job postings
Performance and salary reviews
Employee feedback program
Safety-first and drug free work environments
Bonuses and incentives for working safely
Company provided tools and basic safety equipment
PPE allowances with no restrictions on vendors
Weekly pay with premium pay for Sundays and holidays
Advancement through defined employee career paths
Financial tools/programs to help employees reach financial goals, manage money, get out of debt, and save for the future
Scholarship opportunities for dependent children
Additional Eligibility Qualifications
This position requires the completion of a thorough background and pre-employment drug and alcohol screening. In accordance with The Company’s Drug and Alcohol policy, employees are required to participate in random, post-accident and reasonable suspicion drug and alcohol testing as requested.
AAP/EEO Statement
This Company is an Equal Employment Opportunity Employer that provides opportunities without regard to any protected classes under applicable law.
ADA Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pillar Innovations is an Industrial Solutions and Service Company with over 15 years of experience in the Energy, Mining, Manufacturing, Industrial Construction, Aggregate, and Renewables Industries. The Corporate Headquarters are located in Grantsville, MD with several offices throughout the country.
Position Overview:
Welcome to the role of Cable Installer Technician. In this position, you will travel to residential homes for service calls. This person must be reliable and organized to install equipment, inspect and troubleshoot cable equipment, and set up internet networks. This position will provide written and verbal instructions to customers on how to operate systems, remote controls, and other equipment, as well as document all tasks performed at each service appointment.
What You'll Do:
Install, maintain, and repair cable infrastructure
Perform maintenance on existing cabling systems
Safely perform work in communication spaces
Operate basic hand tools (Cordless Drill, Hammer, Wrench, Socket Set)
Test newly installed or relocated cables according to company specifications
Identify and removing redundant cabling
Install televisions, routers, and internet technology devices
Troubleshoot issues with the cable network
Install cable support structures such as j-hooks, cable racks, and innerduct
Ensure all cables are tied and bundled in a secure and organized manner
Utilize mobile customer software for job schedules, work orders, tracking, etc.
Assist with worksite housekeeping duties and equipment inspections
Complete paperwork such as timesheets, checklists, vehicle inspection reports, and service orders
Provide roadway flagging support for the operation to include obtaining Flagger Certification
Learn to recognize general safety hazards and electrical-specific hazards such as missing and or degraded parts and hardware
Train and mentor lesser experienced Cable Installer Technicians
What You'll Bring:
1-2 years’ experience as a cable technician preferred
Valid driver’s license is required
Basic knowledge of fiber optics and coax applications and network infrastructure
Strong knowledge of mathematics, science, and electrical systems preferred
Ability to install internet and television equipment and cabling both in home and outside (underground, on poles, etc.)
Strong communication and interpersonal skills
Demonstrated ability to effectively communicate and navigate various customer service situations
Skilled in interacting with clients/homeowners in a friendly and professional manner
Proficient in independently diagnosing, troubleshooting, and fixing any problems that may arise
Ability to identify independent colors and learn color codes
Willingness to train on company-specific technical equipment
Ability to work at heights on a ladder
Ability to work under minimal supervision
Proficient with utilizing mobile apps for work duties
Experience operating small equipment preferred (i.e., forklift, bobcat, telehandler, skid steer, etc.)
Leadership ability preferred
Working Conditions
Stand or kneel for extended periods of time
Walk / use hands to finger, handle or feel objects, tools or controls / reach with hands and arms / climb ladders and stairs / crawl
Climb poles; carry, set-up and extend ladders weighing up to 65 pounds, as well as work with confidence on ladders and utility poles at heights of up to 60 feet in the air to perform tasks in communications spaces
Work indoors, outdoors, and underground in various weather conditions
Perform work in confined spaces
Able to walk long distances
Able to lift up to 65 pounds without assistance
How We'll Support You:
Perks/Benefits
Comprehensive Benefits
Health/Life insurance
401(k) retirement plan
Short/Long term disability
Paid time off and holidays
Paid lodging, per diem, and transportation provided for out-of-town work
Employee focused work environment
On-the-job mentoring and training
Internal job postings
Performance and salary reviews
Employee feedback program
Safety-first and drug free work environments
Bonuses and incentives for working safely
Company provided tools and basic safety equipment
PPE allowances with no restrictions on vendors
Weekly pay with premium pay for Sundays and holidays
Advancement through defined employee career paths
Financial tools/programs to help employees reach financial goals, manage money, get out of debt, and save for the future
Scholarship opportunities for dependent children
Additional Eligibility Qualifications
This position requires the completion of a thorough background and pre-employment drug and alcohol screening. In accordance with The Company’s Drug and Alcohol policy, employees are required to participate in random, post-accident and reasonable suspicion drug and alcohol testing as requested.
AAP/EEO Statement
This Company is an Equal Employment Opportunity Employer that provides opportunities without regard to any protected classes under applicable law.
ADA Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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