Company:
Spruce Technology, Inc.
Location: Albany
Closing Date: 25/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
HBITS - NYS Office of Information Technology Services (ITS) is seeking a IT Specialist Expert
Tasks performed are but not limited to:
Oversee support and technical services for Oracle Service Cloud, Windows servers, and web servers.
Installing, upgrading, troubleshooting, and configuring Commercial Off-The-Shelf (COTS) applications like AA
Provide support for application backend in Windows Server 2019-2022 environments, including on-call and off-hours production support, troubleshooting, system issue analysis and resolution, as well as developing technical documentation.
Familiarizing with the NYS DOS DOSCORP and SLA LEAP system and gaining expertise to provide support.
Develop, maintain web applications in PHP, HTML, JavaScript, CSS, JAVA and .Net.
Oracle service cloud (Right now and OPA Hub) development and support for all NY Business Express applications.
Set up and maintain Oracle cloud computing systems, Custom Object deployment, Workspace/Workflow development, Agent Scripting, Custom Process Model, Business Rules, Add-ins, Widgets, developing in a Multi-Site Environment.
Migrate code, database changes from Lower environments to Production.
Develop Java based Web Service Calls APIs.
Guiding technical meetings and support calls.
Working creatively and analytically in a problem-solving environment
Perform various software testing duties as required, including system testing, performance testing, user acceptance testing, automated testing, etc.
Requested Qualifications:
84 months of experience in Windows server support.
84 months of experience in Accela products or COTS applications (including but not limited to installs, upgrades, fixes, system changes, adapter deployment, analysis of system logs, etc.).
84 months of experience in Accela application system support (i.e. - production on-call support for applications, troubleshooting, issue resolution, testing and developing technical documentation).
60 months of working experience with one or more of the following: .Net/ ASP / VB Script / Batch Script.
36 months of experience administering Oracle Service Cloud, MySQL Database and OPA.
60 months of experience performing various types of testing (automated, performance, unit, system, UAT, etc.).
Work hours and location:
Full time role with engagement length of 30 Months
Daily hours: M-F. 8:00 AM – 5:00 PM
Physical office location: Harriman Campus, Bldg. 5, 2nd Fl., 1220 Washington Avenue, Albany, NY, 12226
Telecommuting options: 50%
Spruce Technology, Inc. is a mid-size, award-winning (Inc 5000, SmartCEO, Entrepreneur of the Year) technology services firm with a steadily growing portfolio of commercial and government clients. Spruce provides innovative technology solutions, specialized IT staff, and IT strategy consulting nationwide. Spruce maintains partnerships with major technology vendors and continually develops leading-edge offerings in service areas such as digital experience, data services, application development, infrastructure, cyber security, and IT staffing.
Spruce Technology, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Consistent with the Americans with Disabilities Act, it is the policy of Spruce Technology, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.
Tasks performed are but not limited to:
Oversee support and technical services for Oracle Service Cloud, Windows servers, and web servers.
Installing, upgrading, troubleshooting, and configuring Commercial Off-The-Shelf (COTS) applications like AA
Provide support for application backend in Windows Server 2019-2022 environments, including on-call and off-hours production support, troubleshooting, system issue analysis and resolution, as well as developing technical documentation.
Familiarizing with the NYS DOS DOSCORP and SLA LEAP system and gaining expertise to provide support.
Develop, maintain web applications in PHP, HTML, JavaScript, CSS, JAVA and .Net.
Oracle service cloud (Right now and OPA Hub) development and support for all NY Business Express applications.
Set up and maintain Oracle cloud computing systems, Custom Object deployment, Workspace/Workflow development, Agent Scripting, Custom Process Model, Business Rules, Add-ins, Widgets, developing in a Multi-Site Environment.
Migrate code, database changes from Lower environments to Production.
Develop Java based Web Service Calls APIs.
Guiding technical meetings and support calls.
Working creatively and analytically in a problem-solving environment
Perform various software testing duties as required, including system testing, performance testing, user acceptance testing, automated testing, etc.
Requested Qualifications:
84 months of experience in Windows server support.
84 months of experience in Accela products or COTS applications (including but not limited to installs, upgrades, fixes, system changes, adapter deployment, analysis of system logs, etc.).
84 months of experience in Accela application system support (i.e. - production on-call support for applications, troubleshooting, issue resolution, testing and developing technical documentation).
60 months of working experience with one or more of the following: .Net/ ASP / VB Script / Batch Script.
36 months of experience administering Oracle Service Cloud, MySQL Database and OPA.
60 months of experience performing various types of testing (automated, performance, unit, system, UAT, etc.).
Work hours and location:
Full time role with engagement length of 30 Months
Daily hours: M-F. 8:00 AM – 5:00 PM
Physical office location: Harriman Campus, Bldg. 5, 2nd Fl., 1220 Washington Avenue, Albany, NY, 12226
Telecommuting options: 50%
Spruce Technology, Inc. is a mid-size, award-winning (Inc 5000, SmartCEO, Entrepreneur of the Year) technology services firm with a steadily growing portfolio of commercial and government clients. Spruce provides innovative technology solutions, specialized IT staff, and IT strategy consulting nationwide. Spruce maintains partnerships with major technology vendors and continually develops leading-edge offerings in service areas such as digital experience, data services, application development, infrastructure, cyber security, and IT staffing.
Spruce Technology, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Consistent with the Americans with Disabilities Act, it is the policy of Spruce Technology, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.
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