Company:
Diverse Lynx
Location: Edison
Closing Date: 17/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
ServiceNow Technical Lead
Edison,NJ-Hybrid-3days onsite
Fulltime/Permanent
Job Description
Must Have
Technical/Functional Skills
Strong experience with development and implementation of
ServiceNow ITSM modules - Incident Management, Problem
Management, Configuration Management, Change Management,
Knowledge Management, etc.
Good experience in integrating ServiceNow with 3 rd party applications
is required. Ability to perform API based integrations within
ServiceNow platform is a must.
Experience in Retail Service Management would be an added benefit.
Good experience in ServiceNow implementations, designing complex
workflows, and write automation scripts.
Experience with migrating the ServiceNow data model between two
or more instances including CMDB and ITSM processes is expected.
Working knowledge on Business Rules, Web Services, Access Control
Rules, and Scripting.
Certification in ITIL / ServiceNow will be an added advantage.
Excellent verbal/written communication.
Attention to details, ability to multitask, and effective time management skills.
Roles and Responsibilities
Responsible for developing/administering technical solutions on the
ServiceNow tool platform to satisfy the business needs of the IT
department and beyond.
Consults with Process Leaders to develop appropriate technical
solutions in Service Now.
Follows up on outstanding development needs and provides timely
status reports to the managers / stakeholders.
Adapt / implement best practices to configure robust solutions
utilizing the ServiceNow platform while making informed
recommendations to process users.
Communicates technical problems and solutions to both technical
and non-technical audiences.
Advises on options, risk and impacts on business / ITIL processes.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
ServiceNow Technical Lead
Edison,NJ-Hybrid-3days onsite
Fulltime/Permanent
Job Description
Must Have
Technical/Functional Skills
Strong experience with development and implementation of
ServiceNow ITSM modules - Incident Management, Problem
Management, Configuration Management, Change Management,
Knowledge Management, etc.
Good experience in integrating ServiceNow with 3 rd party applications
is required. Ability to perform API based integrations within
ServiceNow platform is a must.
Experience in Retail Service Management would be an added benefit.
Good experience in ServiceNow implementations, designing complex
workflows, and write automation scripts.
Experience with migrating the ServiceNow data model between two
or more instances including CMDB and ITSM processes is expected.
Working knowledge on Business Rules, Web Services, Access Control
Rules, and Scripting.
Certification in ITIL / ServiceNow will be an added advantage.
Excellent verbal/written communication.
Attention to details, ability to multitask, and effective time management skills.
Roles and Responsibilities
Responsible for developing/administering technical solutions on the
ServiceNow tool platform to satisfy the business needs of the IT
department and beyond.
Consults with Process Leaders to develop appropriate technical
solutions in Service Now.
Follows up on outstanding development needs and provides timely
status reports to the managers / stakeholders.
Adapt / implement best practices to configure robust solutions
utilizing the ServiceNow platform while making informed
recommendations to process users.
Communicates technical problems and solutions to both technical
and non-technical audiences.
Advises on options, risk and impacts on business / ITIL processes.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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