Manager, Prisma Cloud Solutions Architect - Strategics

Job Description

Your Career

As the Solution Architects (SA) Manager for Prisma Cloud, you will lead an SA organization that’s composed of industry-leading technical experts who are instrumental in helping our customers architect, scope and realize their cloud security transformation. Your close business partner will be the District Sales Manager for Prisma Cloud.

Along with your team, you will build close and influential relationships with your customers and prospects to help them securely deploy applications, containerized and serverless workloads across Public Cloud Service Providers and also within their own Private Cloud infrastructure. You will use your expertise to guide and mentor your team of field SAs to keep them on the leading edge of cloud security architecture and ahead of the latest cyber threats.

We are looking for a leader to develop our field cloud security SAs to become domain experts on cloud security and proficient on competitive products so they can effectively position Prisma Cloud to our customers in a differentiated way that leads to customer wins. You will coach your team to deliver compelling Proof of Value/Concepts that clearly showcase the strength of Prisma Cloud. As a leader, you will closely monitor all PoVs/PoCs to assure they are successful within the shortest possible time.

As an SA leader, you will provide feedback to your team on an ongoing basis, to help them continuously learn and improve, so they show up as the best version of themselves everyday. Additionally you will provide feedback from the field and from customers to product management on new feature requests and product improvements. 

To drive high adoption of Prisma Cloud, you will work with key stakeholders to ensure customers consume the platform modules based on optimal architectures. You will also coach your team in helping customers engineer and tune their Prisma Cloud solution based on recommendations and best practices.

Your Impact

Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment 

Recruit and retain the best SA talent in the industry

Coach, mentor, and grow employees on your team, while keeping them engaged and successful in their careers 

Reinforce technical excellence, hands-on scrappiness, and a customer first culture

Help define and continuously influence the training curriculum so the content is relevant and up-to-date as possible

Help preserve our dynamic “start-up” energy as we scale

Understand the strengths and weaknesses of leading products in the market and position Prisma Cloud as a differentiated offering

Be an active part of the selling process

Be an influential thought leader at all levels at the customer, especially at the CxO and CISO levels

Build and maintain relationships with key customers to solidify reference accounts and  to assist the account teams with defining plans to drive more business

Provide effective technical leadership in customer interactions to include sharing security trends and standard methodologies employed by the best customers in the industry

Steer conversations about industry trends and emerging changes on the security landscape that every customer needs to plan for

Lead and support the team in complex evaluations, problem solving and challenging customer environments

Ownership and accountability of advanced 'proof of value' testing in strategic accounts

Provide design consultation and standard methodology mentorship for rollout, implementation, and policy conversion during the 'pre-sales' process for strategic opportunities

Champion the voice of our users and customers to influence product direction and feature priorities

Be a player-manager, to fill in for existing team members if there is a resource conflict, or vacation coverage challenge

Act as an escalation point for pre-sales and post sales technical issues that arise