Network Technician

Duties and Responsibilities

The patching cabling between network equipment and customer’s network

The installation of power cables from equipment to power supply in rack/cabinet/closet

The installation, troubleshooting and de-installing network equipment

Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)

Install, troubleshoot, and de-install Network General remote Sniffers

Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels

Act as interface between customer’s associates and management

Provide hardware break-fix services for network infrastructure

Perform onsite call-through, data, voice, website and security testing

Perform back-up testing to ensure all systems are connected to the customer’s network as directed

Support carrier testing of circuits

Assist with facilities efforts

Power and uninterruptable power supply (UPS) restoral

Water problems,

Emergency cooling restoration,

Fire suppression exercises, restoration, and post fire events

Support inventory management activities

Receiving inventory

Tagging of assets

Tracking spares (crash kits)

Ordering inventory

Updating inventory records

Prepare and return damaged equipment

Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management 

 

Job Qualifications (Work Experience, Physical & Mental Requirements, Knowledge, Skills)

3-5 years of experience in data communications

Must have a basic knowledge of Cisco Phones, switches and routers

Must have a basic knowledge of local and wide area networking.

High school diploma or equivalent required

 

Preferred

Relevant experience working in a data center environment

Pre-made Fiber install and testing

Experience with fluke testers