Company:
Western Digital
Location: Irving
Closing Date: 02/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
Serve as Solution architect and liaison to the customer community plan to fulfillment and Global Logistics business processes
Hands-on experience configuring and implementing end to end solutions in Oracle ERP as applicable to SCM ,Inventory management , Manufacturing processes and/or hands on experience in Oracle Transportation management/ Global Trade management solution
Adept in identifying and managing web services and REST services for integration of Oracle ERP or OTM/GTM with Satellite systems
Identify opportunities to improve processes and procedures
Participate in global, cross-functional teams to meet business objectives and requirements
Initiate change requests, create test scripts, and execute the necessary testing using established methodology and tools to ensure quality system releases
Collaborate with Technical teams /Middle ware teams , Oracle and consulting partners in identifying and architecting solution for complex issues
Collaborate with Supply Chain, Finance, Order Fulfillment , Global Logistics , Global Trade and other process organizations as necessary, to identify solutions to complex issues
Provide release note documentation and user training for users as needed
Respond to incidents, service requests and enhancement requests in a timely manner to ensure business process continuity and customer satisfaction
ESSENTIAL DUTIES AND RESPONSIBILITIES
Serve as Solution architect and liaison to the customer community plan to fulfillment and Global Logistics business processes
Hands-on experience configuring and implementing end to end solutions in Oracle ERP as applicable to SCM ,Inventory management , Manufacturing processes and/or hands on experience in Oracle Transportation management/ Global Trade management solution
Adept in identifying and managing web services and REST services for integration of Oracle ERP or OTM/GTM with Satellite systems
Identify opportunities to improve processes and procedures
Participate in global, cross-functional teams to meet business objectives and requirements
Initiate change requests, create test scripts, and execute the necessary testing using established methodology and tools to ensure quality system releases
Collaborate with Technical teams /Middle ware teams , Oracle and consulting partners in identifying and architecting solution for complex issues
Collaborate with Supply Chain, Finance, Order Fulfillment , Global Logistics , Global Trade and other process organizations as necessary, to identify solutions to complex issues
Provide release note documentation and user training for users as needed
Respond to incidents, service requests and enhancement requests in a timely manner to ensure business process continuity and customer satisfaction
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